Business ProfileforSmart Move Moving and Storage, Inc.

Long story short, I was made the Personal Representative of my ******** estate including all items in the storage unit at Smart Move Moving and Storage in 2020. This has led to me getting a court order from the Pinellas County Courthouse to gain access to said storage unit. Today when I paid the bill (overdue fees from the delays in this process due to a malicious third party) I went to get the materials out of the shed and was summarily kicked out and barred from the property and doing my court appointed duty because I notified the owner of her lying to me. Her husband then tried to escalate the situation as I was leaving per their request. Per my lawyers request, I had a GoPro running during the entire altercation including the husband of the owner getting in my face, insulting/intimidating me and reaching for his waistband frequently (can provide a link if needed).I left the facility and notified my lawyer of my being barred from my court appointed duty to inspect and inventory the storage unit I had just paid $723.85 for. They indicated that I should try going through the BBB in order to receive a refund and get the remaining items delivered to my address. If this fails, we may need to proceed with further legal actions. The unprofessionalism, threats/intimidation and barring me from performing my court appointed duty is too much to go unchecked by the BBB. As I have already been through enough dealing with this, I would simply like to be refunded my money directly back to my card, have them deliver the contents of the storage unit to my home address..