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            Business ProfileThe Garden Patch

            Garden Center

            Contact Information

            PO Box 550

            Saint Petersburg, FL 33731-0550

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Products & Services

            This company offers a gardening planter that grows full-size tomatoes, peppers, cukes, onions, herbs, berries and roses.

            Business Details

            Location of This Business
            PO Box 550, Saint Petersburg, FL 33731-0550
            BBB File Opened:
            5/5/2008
            Years in Business:
            19
            Business Started:
            10/1/2004
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Growbox
            Contact Information

            Principal

            • Ms. Marta Jines

            Customer Contact

            • Ms. Marta Jines
            Additional Contact Information

            Fax Numbers

            • (877) 206-9860
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/18/2022

            Complaint Type:
            Billing Issues
            Status:
            Answered
            I clicked on an advertisement to buy "the grow box" for 29.95 and it took be to the order form, but the price was 39.95. I called the company and was told the price was 39.95. The person did not care what the advertisement said. This seems to me like bait and switch. If I had not paid attention, I might have missed the actual price had gone up 10.00. If it is not bait and switch, it surely is false advertising. I have included the advertisement below. I was planning on buying 10 boxes for the free shipping promo. Where Can You Get a GrowBox? You'll be able to purchase the GrowBox directly from The Garden Patch for $29.95. Designer colors are available for an additional $8. You can expect to pay shipping of $6.95 and can purchase replacement Nutrient Patches for $8.95 for synthetic, or $13.95 for the organic type. If you like shopping on Amazon, you'll find the GrowBox for a slightly higher price.
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            Read 2 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kelly H

            06/19/2021

            Buyer beware!!! I purchased a growing kit package from this company and although they claimed to ship between 7-10 days, they just shipped my order over 25 days later, ignoring every email communication from me to cancel and refund. Their phone number will not connect you to a live person. I had to file a claim with PayPal and only then did I get a FedEx tracking number. Still no communication from seller. Do not buy from this company!!!

            Local BBB

            BBB of West Florida

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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