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Find a Location

River City Kitchen & Bath, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • River City Kitchen & Bath, Inc.

      4125 Race Track Road Suite 101 St Johns, FL 32259

      BBB Accredited Business
    • River City Kitchen & Bath, Inc.

      4125 Race Track Rd Ste 101-102 Saint Johns, FL 32259-2388

      BBB Accredited Business

    Business ProfileforRiver City Kitchen & Bath, Inc.

    Kitchen Remodel
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/29/2020

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    River City Kitchen & Bath, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • River City Kitchen & Bath, Inc.

        4125 Race Track Road Suite 101 St Johns, FL 32259

        BBB Accredited Business
      • River City Kitchen & Bath, Inc.

        4125 Race Track Rd Ste 101-102 Saint Johns, FL 32259-2388

        BBB Accredited Business
      Location of This Business
      4125 Race Track Road Suite 101, St Johns, FL 32259
      BBB File Opened:
      1/16/2020
      Years in Business:
      7
      Business Started:
      10/13/2016
      Business Started Locally:
      10/13/2016
      Business Incorporated:
      10/13/2016
      Accredited Since:
      1/29/2020
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 1000081020 for this business, issued by City of Jacksonville

      These agencies may include:

      City of Jacksonville

      117 W. Duval St.

      Jacksonville FL 32202

      (904) 630-2489

      http://www.coj.net

      BBB records show a license number of ST-9742 for this business, issued by St. Johns County Tax Collector

      These agencies may include:

      St. Johns County Tax Collector

      P.O. Box 9001

      St. Augustine FL 32085

      (904) 209-2250

      Fax: (904) 2092283

      http://stjohnstaxcollector.governmax.com/collectmax/collect30.asp?sid=C3758B61D2484BC998580A3C52AD38DC

      Type of Entity:
      Corporation
      Alternate Business Name
      • River City Kitchen & Bath
      Hours of Operation

      Primary

      M:
      9:00 AM - 6:00 PM
      T:
      9:00 AM - 6:00 PM
      W:
      9:00 AM - 6:00 PM
      Th:
      9:00 AM - 6:00 PM
      F:
      9:00 AM - 6:00 PM
      Sa:
      9:00 AM - 2:00 PM
      Business Management
      • Mr. William Bocook, President
      Contact Information

      Principal

      • Mr. William Bocook, President

      Customer Contact

      • Mr. William Bocook, President

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/26/2022

      Complaint Type:
      Order Issues
      Status:
      Answered
      Complaint Details Unavailable

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Julia O

      1 star

      01/11/2024

      We ordered 14 kitchen cabinets. We were quoted 3 months for them to be delivered. Instead they took 8 months. We were told 6 weeks in a row that we should have the cabinets that week. We heard every excuse in the book as to why they kept getting delayed. We were dealing with the owner the whole time and it was always us reaching out asking for an update. He never put in the effort and never seemed to care that week after week the cabinets were not delivered. He just kept handing us more excuses and saying "it was out of his hands". Unacceptable. He then told us we would receive a credit for the hassle. Again, excuse after excuse and we never received any money back. This company is terrible to work with. Find another company for your cabinets.

      River City Kitchen & Bath, Inc. Response

      01/12/2024

      ***************,I apologize you feel this way but this review is misleading. Youre leaving out the part that your husband placed the order in 3 different batches over a 2 month period which delayed the delivery. We also explained that we generally dont like selling cabinets to be installed by un certified installers because its hard to warranty if something goes wrong. We explained all this to you and also explained that the way you guys ordered it would delay things and you understood which is why we agreed to sell them to you directly which we normally never do but we made an exception because you said you understood the risks involved. You also signed documents saying you understood this. Now your online bashing us for something you signed off on. Once again I apologize you feel this way but this just reassures us why we only sell cabinetry that we install not sell to anyone inexperienced or not.

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