Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Kisselback Ford has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Kisselback Ford

      1118 13th St Saint Cloud, FL 34769-4406

    • Kisselback Ford

      300 S Orange Ave Ste 1000 Orlando, FL 32801-5403

    Customer ReviewsforKisselback Ford

    New Car Dealers
    Multi Location Business
    View Business profile
    View Business profile

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    2 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Carl E

      1 star

      11/27/2022

      I purchased a 2018 F150 Platinum from Kisselback 11/3/22. I advised I was en route and arrival time 4:30, and yet F150 was not on lot when I arrived, they closed at 6pm. The salesman went to get it, was gone 10 minutes. I test drove it and noticed some vibration, the rear left tire was overinflated to 65 lbs, and there was only 1/8 tank of gas, so I thought water in gas. The salesman filled it up, I bought the truck, left at 6:30.. That night I discovered in FordPass app the transmission had been replaced by Kisselback in 2019, not disclosed in dealer listing nor CarFax. I came back to pick up F150 Sunday 11/6, Kisselback was closed, and when I started truck it rattled. I drove to Stuart, only 18 mpg vs 22. The next week I advised salesman truck was running rough and rattling, but no suggestions. Saturday 11/12 the sunroof failed in open position. Monday 11/14 I videotaped the starting rattle, took truck to Essential Ford in Stuart which advised me the F150 had a very bad cam phaser problem that had existed for some time, so the timing was off, and I should return the truck due to potential valve and piston damage. Essential statedv4 wks for apptmt and possibly 8 weeks for engine teardown and repair. Kisselback picked up the truck 11/15, suggested they could repair truck and I coukd get it back, or told me refund 7-10 business days. I was insistent, received refund 11/17. I discovered a Kisselback internet ad for truck on 11/21, as a 1 owner, I was 2nd owner.
      I spoke with Sean Kisselback 11/25, who advised the truck was not repaired as yet, parts were on order, but yes it was for sale. 11/27 the truck was delisted from ********, Buyers beware.
    • Review from Dennis T.

      1 star

      09/10/2022

      BUYERS BEWARE.... Don't shop at Kisselback FORD. Saint Cloud, Florida. I went in to buy a 2020 ford truck with 30,000 miles on it from local dealer that I seen on there website. I thought buy local best way to get a deal. I was mistaken, I found out that price was non negotiable. Worst yet, they wouldn't even consider a buy it now cash offer and on top of that, I discover there selling price is the exact same as original retail and when I stated that to salesman, he just shrugged his shoulders an said, it's due to demand. Never liked dealerships and this is another example why!!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.