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Business Profile

Tropical Fish

SomethingsPhishy.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tropical Fish.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/10/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered tropical fish direct form this company. Fish arrived diseased and in poor health. Not as described. Fish all died. Sent a complaint message to company to resolve this. Company deleted my account and cut off communication. Upon further this seems to be a common issue with this company. They only allow positive reviews and cancel people who have issues.

  • Initial Complaint

    Date:12/06/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Under no circumstances should one buy discus from this vendor. Most of them arrive undersized, and sick.I have ordered three-3.5 inch discus. Only one arrived 3.0 inches , and healthy. Leopard discus was **** inches, covered in ick, frayed fins, and malnourished. Blue snake-2.5 inches,malnourished, ick.The packaging was poor, and the heating pads were cold on arrival, even though I picked them up directly from *** in their service center.They are being treated, but not clear if they will survive.The vendor refuses to remedy the situation. He states that he promised live arrival, and they arrived alive!Thanks, *****

SomethingsPhishy.com is NOT a BBB Accredited Business.

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