Business ProfileforDerick Dermatology LLC

I went to have a biopsy done to test if I had leukemia and some other serious results. I was seen by ***************. The front desk told me on my 1st visit 30mins at the front desk to check in that I had to pay out of pocket because my insurance was inactive so I paid $260 (around) and my next appointment was scheduled. I returned today to have my stitches out and have my biopsy gone over for the lady at the front desk with brunette, hair and glasses to tell me that the provider cannot see me because it goes into the laws of them breaking with the insurance if I paid out-of-pocket but this is the same scenario we had the first time, and I was still seen. I continue to stand at the front desk, trying to get an understanding as she keeps saying out loud ****************** and paying out of pocket. They questions no one else about the same issues everyone that came and got to pay whether or not theyre using insurance or paying out-of-pocket. I simply told her I would pay out-of-pocket she continue to make me feel belittled and uncomfortable as if Im not supposed to be at the same doctor everyone else is sitting in the waiting room, it took me ********************************************************************************************** along with getting the provider to come in and talk to me about my biopsy which I did not think she wanted to do once I got to the back the provider really had no answers for me about my biopsy. I feel as though it was related to insurance issues even though I opt to pay out-of-pocket that I was not getting full results of my biopsy. This is a critical time to where ** trying to catch my problems early in my health and they made me feel unwelcome. Not a patient like my money does not spend the same. I felt very discriminated towards Im literally the only black person in a ******************* location getting serviced in this office to only get talk to about and hand a card for billing when that wasnt even my issue . My issue was that they made me pay the first time and did not want to see me the second time and gave me a hard time both times with no results of help.