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Find a Location

Executive Career Upgrades LLC has 1 locations, listed below.

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    Business ProfileforExecutive Career Upgrades LLC

    Recruitment Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.29/5stars

    Average of 42 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/1/2020

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Executive Career Upgrades is a career coaching company designed for Directors, VPs, and Executives.

    Products & Services

    We handle all aspects of helping you accelerate in your career such as resume & LinkedIn optimization, connecting you with decision makers per day, networking & interview preparation, and salary and negotiation.

    Business Details

    Location of This Business
    122 Nesbit St Ste 112, Punta Gorda, FL 33950-3653
    BBB File Opened:
    9/18/2020
    Years in Business:
    6
    Business Started:
    11/2/2017
    Business Incorporated:
    11/2/2017
    Accredited Since:
    10/1/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Timothy Madden, Owner
    • Ms. Kristina Madden, Owner
    Contact Information

    Principal

    • Mr. Timothy Madden, Owner

    Customer Contact

    • Mr. Timothy Madden, Owner
    • Ms. Kristina Madden, Owner

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/18/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    Im filing a complaint against Executive Career Upgrades, LLC (ECU) for failing to meet their professional development promises and for imposing undisclosed costs. Key issues include:1.Unfulfilled *************** of Tailoring: Despite promises of job offers within 90 days, Ive seen no results after 8 months, and the programs focus on group sessions over personal coaching has been ineffective. My roles as a consultant, student, and caretaker made their promised one-hour-a-day commitment unrealistic.2.Hidden Costs: ECU mandated the use of Esferas for LinkedIn messaging, leading to poor outreach and extra charges, including the cost of LinkedIn Sales Navigator and printing extensive materials, significantly increasing the financial burden.3.Pricing Transparency: The programs high fee ($12K or $450/monthly), coupled with additional, undisclosed costs like Esferas and material printing, has raised concerns about ECUs transparency. The discovery of pricing discrepancies among participants further exacerbates these concerns.4.Outdated Strategies: The provided training, including resume writing and rebranding efforts, feels outdated and out of touch with industry standards. The reliance on generic scripts and Esferas has yielded no tangible results.5.Lack of ******************* Issues: Initial one-on-one coaching was absent, and support sessions were inconveniently scheduled. Interest-heavy financing terms were not clearly disclosed. My request for a $2K refund from the $4K spent was met with resistance, highlighting their non-refundable policy and blame-shifting ****************************************** The program ****** focuses on the founders, detracting from actual development. Group calls fail to address individual challenges effectively.ECUs approach appears more profit-driven than success-oriented for participants. My efforts to resolve these issues directly have been fruitless, leading me to seek BBBs intervention for a resolution.
    Read More

    Customer Reviews

    42 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Alexis M

    5 stars

    03/29/2024

    I am very grateful to *** for arming me with the information needed to go out and share my value with the world. The *** community is extremely supportive and have great knowledge to share. Thank you *** for all of the continued support!

    Local BBB

    BBB of West Florida

    BBB Reports On

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