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Business Profile

Labor Posters

Labor Compliance Assistance LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Labor Posters.

Complaints

This profile includes complaints for Labor Compliance Assistance LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Labor Compliance Assistance LLC has 5 locations, listed below.

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    Customer Complaints Summary

    • 15 total complaints in the last 3 years.
    • 5 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/05/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received a letter in the form of an invoice from Labor Compliance Assistance. This I believe is a scam. First of all, I am the sole owner and worker of my business so I do not need labor compliance posters. Second, they trying to be official as if they are representing the government. Then in fine print says they are not. The previous person that wrote a complaint and then retracted the complaint after only one day, said they received the poster is probably also a scammer since their own letter says it takes 2-3 weeks to get the poster. This company is doing business under false pretenses, asking for $130 for posters that you can get for FREE!

      Business Response

      Date: 09/10/2024

      In response to your comment regarding our service. I want to assure you that our company operates fully within the law, and we are committed to providing a legitimate and valuable service to businesses. Labor Compliance Assistance offers a service that provides labor law posters in a convenient, professional format to help businesses comply with federal and state requirements. Our intention is to simplify the process for business owners by ensuring that they have the correct and up-to-date posters needed to meet legal obligations. It is important to clarify that our communications are intended as offers of service and are not issued by any government agency. We do not imply that a fine is being levied, nor do we suggest that using our service is mandatory. We are a private entity, and our materials include disclaimers to make this distinction clear. Additionally, we are committed to transparency and customer satisfaction. We have a contact email where customers can reach us, and we respond to all inquiries within 24 hours. If any customer is not satisfied with our service, we offer, and have granted, full refunds upon request. Our goal is to provide a helpful service to businesses, ensuring they meet their labor law compliance requirements with ease and confidence. We value our customers and take any concerns very seriously. If you have any further questions or need additional clarification, please feel free to reach out to us directly at our customer service email. We are here to assist you.

      Customer Answer

      Date: 09/10/2024

       
      Complaint: 22245285

      I am rejecting this response because:
      You say you are providing a service but you advertise in the form of a bill/invoice which is purposely misleading a customer base that you say you value but treat with dishonesty. You may be legal and found loopholes to be such, but the intentions are scam-like and dishonest.

      Sincerely,

      ***** **

      Business Response

      Date: 09/25/2024

      First and foremost, if you work alone without employees, you are not required to display labor law compliance posters. These posters are only necessary for businesses with employees. Our service is aimed at businesses that need to ensure compliance with labor laws by having up-to-date posters displayed in their workplaces. You're correct that labor law posters are available for free on government websites like the *************** of Labor. However, when you download them from there, you'll receive individual laws and notices that need to be gathered and printed separately, one by one. This can be a challenging process because it involves not only federal labor laws but also state-specific requirements, each of which has to be printed in the required font size and format in order to be in compliance with the law. Many business owners find this process time-consuming, and thats why services like ours exist, to simplify the compliance process. Instead of having to fill a wall with multiple sheets of paper, our service provides a single, professionally formatted poster that consolidates all the required federal and state laws in one easy-to-read format with the required font size. This helps ensure that businesses meet all legal requirements without the hassle of having to find, format, and print each individual law. While our service is completely optional and you are not obligated to purchase from us, many businesses appreciate the convenience of receiving an all-in-one poster that meets the legal requirements without the risk of missing any important updates.

      I hope this provides some clarity. If you have any other questions, please don't hesitate to reach out. We're here to assist you in any way we can.

      Customer Answer

      Date: 10/12/2024

       
      Complaint: 22245285

      I am rejecting this response because it does not answer the fact that this company exploits loopholes. Until this company changes its business practice and advertisement, I stand by my statements. 

      Sincerely,

      ***** **

    • Initial Complaint

      Date:08/08/2024

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I thought this was real and I complied. I just want my money back.

      Customer Answer

      Date: 08/09/2024

      I'd like to retract my original complaint on the basis that I finally received what I paid for in yesterday's mail. It was taking so long that I thought I was scammed. Please retract complaint.

    • Initial Complaint

      Date:08/07/2024

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      mail ****** for poster why

      Business Response

      Date: 08/27/2024

      This document is a service offered for the All-In-One Labor Law Posters. Labor Law Posters are the mandated State and Federal employment law notices that employers with at least one or more employees and a physical location are required to conspicuously post in an area frequented by all employees. If you are a Sole Proprietor and do not have any employees, then you do not need to post Labor Law posters. There is nothing due or to be due so please rest assured there are no further steps to take on your end. However, if you have any employees (even just one), you are required by law to post the mandatory Federal, State, and OSHA postings.

    • Initial Complaint

      Date:08/04/2024

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Same complaint as everybody else. This company sends you a bill for labor posters that is VERY DECEPTIVE and markets this bill as an official government agency invoice. My bill was for $130.00. With the threat of a $7,000 fine if I dont comply!First, as the owner, Im the only employee, so these poster are not necessary. 2nd - The posters can be obtained for free for those that need them.I want them to STOP their deceptive marketing strategy that is both deceptive and THREATENING! Their bill ilicites fear in those that are not familiar with the laws or those that dont research this deceptive company. They prey on this fear and lack of knowledge as their scam continues and BBB NEEDS to take action!!!Get your magnifier out to read at the very bottom where they say they are a non-government poster provider. TEENY TINY!!!This company and their phoney bill IS A SCAM!!!

      Business Response

      Date: 08/06/2024

      Thank you for reaching out regarding the concerns you have raised about the letter you received from us. We appreciate your feedback and apologize if our communications have caused confusion. First of all, we want to clarify our intention. Our communication makes it explicit that we are not a government agency and that our offering is a service, specifically, the creation of a labor law poster that complies with federal and state regulations. To provide more information, labor laws are accessible from the state. However, creating a compliant sign requires more than simply accessing these laws online. It involves a process that involves researching and compiling federal and state laws, designing an appropriate poster format, and printing it to meet necessary regulatory standards. It is this comprehensive service that we provide, so there is a fee associated. We hope this clarifies our perspective and addresses your concerns. Please feel free to let us know if there is anything else we can do to help you better. Your understanding is greatly appreciated.

    • Initial Complaint

      Date:07/14/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      fraudulent company. scam company. They sent a letter posing a government agency collecting money for labor compliance citing all these US codes as to why I owe them $130 or I will be fined. rot in h***

      Business Response

      Date: 07/30/2024

      We appreciate your feedback and apologize if our communications have caused confusion.
      First of all, we want to clarify our intention. Our communication makes it explicit that we are not a government agency and that our offering is a service, specifically, the creation of a labor law poster that complies with federal and state regulations. To provide more information, labor laws are accessible from the state. However, creating a compliant sign requires more than simply accessing these laws online. It involves a process that involves researching and compiling federal and state laws, designing an appropriate poster format, and printing it to meet necessary regulatory standards. It is this comprehensive service that we provide, so there is a fee associated.

      Customer Answer

      Date: 07/30/2024

       
      Complaint: 21986828

      I am rejecting this response because: this business demonstrates intent to scare recipients into buying their products by designing their letter to present as a fine or bill from a government agency by citing government laws and codes. 

      It is deceptive and intentionalas thet they print in bold the fines and legal codes on the letter. It is only in fine small print that they tell you it is not a bill they are sending at the very bottom. This means they KNOW their letterhead looks like a fine/bill sent from a government meant agency but legally they have to tell it is not. It is still deceptive. This reasons sounds like they are honest and naive but they know what they are doing and they have continued to do it despite all the complaints against this company. 

      Sincerely,

      ***************

    • Initial Complaint

      Date:06/24/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am writing to file a complaint regarding a deceptive letter received from a company posing as a government agency. The letter in question attempted to collect money for labor law posters under the guise of official government communication.The letter was misleading in nature, creating an impression that immediate action and payment were required to comply with legal obligations. As a business ******, I find this practice highly unethical and misleading.I believe such tactics can mislead other consumers into unnecessary payments under false pretenses. This experience has raised concerns about the transparency and honesty of the company's business practices.I kindly request your intervention to investigate this matter and take appropriate action to prevent further deceptive practices by this company. Please let me know the steps I should take to ensure that this issue is addressed promptly.Thank you for your attention to this matter.

    • Initial Complaint

      Date:05/11/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company is trying to make themselves "appear" as though they are a government entity demanding payment in order for my business to be in compliance with the law. The act of appearing to be a government entity to get money from people is wrong. Also, they're claiming to be an authority on Federal law, and laws that regulate my business. They are not Attorneys and shouldn't be prescribing law regarding my particular business

      Business Response

      Date: 05/11/2024

      Thank you for reaching out regarding the concerns you have raised about the letter you received from us. We appreciate your feedback and apologize if our communications have caused confusion. First of all, we want to clarify our intention. Our communication makes it explicit that we are not a government agency and that our offering is a service, specifically, the creation of a labor law poster that complies with federal and state regulations. To provide more information, labor laws are accessible from the state. However, creating a compliant sign requires more than simply accessing these laws online. It involves a process that involves researching and compiling federal and state laws, designing an appropriate poster format, and printing it to meet necessary regulatory standards. It is this comprehensive service that we provide, so there is a fee associated. If you purchased one of our posters and are not satisfied with our service, you have the right to return them and get your full money back within 30 days.

    • Initial Complaint

      Date:04/11/2024

      Type:Delivery Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This business is posing as a government compliance group. They make their solicitation appear to be mandatory and official in order to scam new businesses by selling them posters.

      Business Response

      Date: 05/15/2024

      Thank you for reaching out regarding the concerns you have raised about the letter you received from us. We appreciate your feedback and apologize if our communications have caused confusion.
      First of all, we want to clarify our intention. Our communication makes it explicit that we are not a government agency and that our offering is a service, specifically, the creation of a labor law poster that complies with federal and state regulations. These posters are intended to assist employers in meeting their legal obligations under federal labor law posting regulations. This service has not been approved or endorsed by any agency of the government. Individual panels are available to be requested by any agent of the corporation from the government free of charge. However, creating a compliant sign requires more than simply accessing these laws online. It involves a process that involves researching and compiling federal and state laws, designing an appropriate poster format, and printing it to meet necessary regulatory standards. It is this comprehensive service that we provide, so there is a fee associated. This offer serves as a solicitation and not to be intended as a bill due. We hope this clarifies our perspective and addresses your concerns. Please feel free to let us know if there is anything else we can do to help you better. Your understanding is greatly appreciated.

    • Initial Complaint

      Date:10/07/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Got a bill in the mail for $130 dollards claiming i need to buy s poster fir my bussiness

      Business Response

      Date: 10/23/2023

      We are delighted to assist you with this concern. This document is a service offered for the All-In-One Labor Law Posters. Labor Law Posters are the mandated State and Federal employment law notices that employers with at least one or more employees and a physical location are required to conspicuously post in an area frequented by all employees. Failure to display the correct state and federal employment law notices can result in penalties, fines and lawsuits. If you are a Sole Proprietor and do not have any employees, then you do not need to post Labor Law posters. There is nothing due or to be due so please rest assured there are no further steps to take on your end. However, if you have any employees (even just one), you are required by law to post the mandatory Federal, State, and OSHA postings.

    • Initial Complaint

      Date:09/12/2023

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received a letter stating that I'm not compliant with the labor laws for my business. Im currently running a 501(3)(c) Nonprofit business so, I'm not sure why they are making a fake charge against me. I knew it was fake when the company didn't have a contact number and the email looked faulty.

      Business Response

      Date: 10/18/2023

      We are not charging any fees to you or your business. Our communication makes it explicit that we are not a government agency and that our offering is a service, specifically, the creation of a labor law poster that complies with federal and state regulations. Labor Law Posters are the mandated State and Federal employment law notices that employers with at least one or more employees and a physical location are required to conspicuously post in an area frequented by all employees. If you are a Sole Proprietor and do not have any employees, then you do not need to post Labor Law posters. There is nothing due or to be due so please rest assured there are no further steps to take on your end. An email address appears in the letter to which you can contact directly and be assisted by our customer service department.

      Business Response

      Date: 11/07/2023

      We are not charging any fees to you or your business. Our communication makes it explicit that we are not a government agency and that our offering is a service, specifically, the creation of a labor law poster that complies with federal and state regulations. Labor Law Posters are the mandated State and Federal employment law notices that employers with at least one or more employees and a physical location are required to conspicuously post in an area frequented by all employees. If you are a Sole Proprietor and do not have any employees, then you do not need to post Labor Law posters. There is nothing due or to be due so please rest assured there are no further steps to take on your end. An email address appears in the letter to which you can contact directly and be assisted by our customer service department.

    Labor Compliance Assistance LLC is NOT a BBB Accredited Business.

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