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Find a Location

Safe Touch Pressure Washing & Roof Cleaning has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforSafe Touch Pressure Washing & Roof Cleaning

    Pressure Washing

    Current Alerts For This Business

    Alert:
    Florida Department of Agriculture and Consumer Services

    www.fdacs.gov 
    1-800-HELP-FLA (1-800-435-7352)
    or 1-800-FL-AYUDA (1-800-352-9832)

    The Florida Attorney General
    http://myfloridalegal.com/pages.nsf/main/60fd9bd8fa71a5b185256cd1005ee5c5
    Office of the Attorney General
    PL-01 The Capitol
    Tallahassee, Florida 32399-1050
    Telephone: (850) 414-3990
    Toll Free within Florida: 1-866-966-7226

    Additional business information

    Additional Info:
    The BBB received 4 complaints from 06/13/2020 through 10/26/2021. We have reached out to company to no avail both address mail has been returned. Consumers allege they have paid company 50% Deposits for services they never receive. The company refuses to respond. Mail has been returned on three separate address. 
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Ponte Vedra Beach, FL 32082
    BBB File Opened:
    3/5/2004
    Years in Business:
    19
    Business Started:
    1/28/2005
    Business Started Locally:
    1/28/2005
    Type of Entity:
    Corporation
    Alternate Business Name
    • Safe Touch Pressure Washing
    Business Management
    • Mr. Charles Worthley, President
    Contact Information

    Principal

    • Mr. Charles Worthley, President

    Customer Contact

    • Mr. Charles Worthley, President

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/26/2021

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    On September 4th I hired this company to pressure wash my roof and several other areas. Problems developed when I inquired as to whether or not they could paint/seal my pool deck area and ******* indicated that he could and had done so many times. ******* and helper arrived the next morning the 5th of September and proceeded to paint the entire pool area with only one gallon and spread the product so thin that many areas were either not covered or missed entirely. Upon completion, as the initial appearance looked satisfactory, I proceeded to pay ******* $500 which amounted for a couple of hours work and 1 gallon of paint. Next day it was evident that the application was a disaster and I called and he agreed to return, which he did after many unanswered texts and calls, again with only one gallon of new paint which only added to overall mess. Later he informed me that Home Depot had only that one can available and that he had ordered more paint. Three weeks passed with no replies of any kind to the many texts and phone call made. Finally I offered that I would finish the painting, even though I’m 80 years old, if he would purchase the paint. He said that if I were to purchase the paint that he would reimburse me which I, in fact, did so for the cost of $93 dollars for 2 gallons of paint, with sand, and one roller. I proceeded to roll out 2/3rds of deck, that in reality requires still an additional gallon to properly finish. On 1 October I forwarded my Home Depot invoice to him, and although he indicated that he would stop by with a check on the 2nd, I have heard no further word from him. In retrospect this task should have entailed four hours of labor, and five gallons of paint and materials.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    FloridaJim

    1 star

    08/24/2021

    "Pathetically Horrible" and that is putting it mildly. From arriving and saying they wanted to be paid in cash to ruining our lawn and shrubbery, these folks incompetence can only be exceeded by their arrogance. When I told them that I had an extension tube to move the run-off from the gutter down spout to the driveway they told me "we put enough water down to prevent the grass from being affected." LIARS! Our property has a series of surveillance cameras and when I reviewed the footage I realized they had put the bleach on the roof which came out the downspout and much later they simply "sprayed" the shrubs and the lawn for a few minutes. And the roof, they never quite finished - there are still areas (which you can see in the attached photos) with yellow green and black mold. The attached photos do not lie. I have the video that demonstrates the complete incompetence of these folks. YOU HAVE BEEN ADVISED - USE THESE FOLKS AT YOUR OWN PERIL!!!!

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