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          ALT Fragrances LLC has 1 locations, listed below.

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            Business ProfileALT Fragrances LLC

            Perfume

            Contact Information

            3514 N Powerline Rd

            Pompano Beach, FL 33069-1078

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            Email this Business

            Customer Reviews

            3.44/5

            Average of 62 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            64 complaints closed in last 3 years

            39 complaints closed in last 12 months

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            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            3514 N Powerline Rd, Pompano Beach, FL 33069-1078
            Email this Business
            BBB File Opened:
            12/31/2020
            Years in Business:
            5
            Business Started:
            11/30/2018
            Business Incorporated:
            11/30/2018
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Michael J. Saba Jr., Manager
            Contact Information

            Principal

            • Mr. Michael J. Saba Jr., Manager

            Customer Contact

            • Mr. Michael J. Saba Jr., Manager
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            64 Customer Complaints

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            File a Complaint

            Most Recent Customer Complaint

            04/22/2024

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            I ordered some perfumes from Alt Fragances, the poor packaging used caused all bottles to come broken, all perfume dripping inside the bag. customer support team has ignored all of my messages, multiple of them and provided no resolution to the issue, also this company has submitted fake evidence to my bank in order to win the dispute, the reality is product ordered was not received because all bottles were broke, i need a refund
            Read 63 More Complaints

            Customer Reviews

            62 Customer Reviews

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            Start a Review

            Most Recent Customer Review

            Stace A

            03/20/2024

            The customer service is so terrible. I returned a product, which one spray told me it was unusable, and was very careful to include a copy of the email with all of the pertinent information. They had all the information they needed to process an exchange but would only email me back with a canned email about responding within ***** hours. What they dont tell you is that their response wont directly address your needs, but receiving another canned response is considered responding in ***** hours. They received my returned item on 3/14/24 @ 8:34am and as of today, 3/20/24, I still have not spoken to someone or had anyone directly address my issue. Additionally there is a price difference between any item I requested in exchange and instead of crediting me the difference, I was offered the same $20 unlock on another purchasethe same thing they offer to anyone who makes a purchase, instead of crediting me the amount they owe me. I want to warn others not to deal with this company. Something is very not right.
            Read 61 More Customer Reviews

            Local BBB

            BBB Serving Southeast Florida & the Caribbean

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