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Business Profile

Moving Companies

American Van Lines, Inc.

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for American Van Lines, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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American Van Lines, Inc. has 5 locations, listed below.

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    Customer Review Ratings

    4.28

    Average of 592 Customer Reviews

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    Review Details

    • Barbara P

      Date: 04/29/2025

      The packers worked quickly and carefully. They were most cordial and pleasant. Special attention was given to our art collection!

    • Ken J

      Date: 04/28/2025

      Evans crew was Great! Thanks for looking out for us.

    • Tim P

      Date: 04/28/2025


      ****** moved from New York to Wyoming, Josh Jorge did a great job and help out great

    • Kenneth B

      Date: 04/25/2025

      Great crew ***** and ***** were awesome great manners and very respectable

    • Madeline B

      Date: 04/22/2025

      Truly the worst experience imaginable. Zero communication, zero accountability, its honestly a joke that these people are still in business. With the exception of a few competent ***** the staff is clueless, unhelpful, and rude. I cannot warn you enough not to hire this company for your move. If I could leave a -1 star review, I would. Complete garbage.

    • Miles C

      Date: 04/19/2025

      ******* was awesome delivering our stuff. He was professional, kind, and very efficient. I would highly recommend ******* as he is the utmost professional. Thank you!

    • Tony T

      Date: 04/14/2025

      **** and his crew came through for me. I was given the treatment I expected. I asked to be moved like I use to be moved when I was active duty Army, and I got just that. Now being retired, and starting my first relocation since retirement, it's going Great. Thanks to my driver (****) and his solid crew of packers. They packed my belongings on tlhe first day and loaded them on the second day. These guys showed up with a purpose, and got right on it, with **** leading from the front. When it's time to unload at my new home, I'm requesting ****. Thank you **** for giving me that feeling of being taking care of once again, and thank you AVL for the start of a good working relationship. **** ******

    • Teresa S

      Date: 04/13/2025

      Had a wonderful experience with this company ***** B was great. Very professional and over 3 decades in moving experience. All are items were well cared for. It alleviated stress and worry from us. They took care of everything. We will definitely use them again n the future!

    • Adam M

      Date: 04/10/2025

      I'm lucky to have my life back. Pain and suffering is how I would describe it.Initial call with ******* ****, discussed needing smaller trucks at pickup and delivery (not a Semi), 8-10 days for delivery, $250 TV boxing, all included in the quote: $5000. Book a flight from ****** to ****** to be there for delivery, ***** ***** (move coordinator) to say delivery window is now 2-3 weeks, and the window is 5 days. I re-book my flight, pay the extra $300, offered no apology or compensation.Pickup day comes, ******* (mover) says I pay extra for mattress bags (not included apparently), ***** calls, "Pay extra $500 for smaller truck or we won't load your stuff." "This was included in the initial quote," I say; "No it wasn't," says *****. I'm a hostage at this point, so no choice but to pay. ******* proceeds to wrap my $4000, 65" ******* in a blanket with 2 cardboard ends, like a mirror, says "It'll be fine." There's my $250 TV boxing. "Now if just leave me a 5 star review, I'll make sure everything gets there," says *******. Stunned but oblige and tip $200 buying safe passage I *********** in ****** day one of 5 day window, I get status update, "We don't know where your stuff is." Repeated calls, emails, next 4 days, zero response, radio silence. Pain and suffering ensue. I buy $1500 worth of kitchen, bath, clothes, air-mattress just to survive. Finally reach *******, "We have your stuff, we're in *******, don't know when we're coming." Day 6, ***** says, "Your stuff will be there in 1 week." Late another week, I'm offered "$20/ day for compensation," an extra $140. Speechless. Delivery day comes, ***** calls, "You owe extra $500 for a smaller truck. ********** there again, I watch mangled boxes marked fragile and fractured furniture come ****** to file a claim, leave reviews, get attorney involved for compensation. 1-Star because I got my life back. Still reeling from the pain.**** ********

    • Robley D

      Date: 04/10/2025

      *****, job #******, was great! He and his team of movers took care of our stuff, worked swiftly, and were friendly. They all worked great together. If I have to move again in the future (and I hope I do not) I wouldnt hesitate to call American Van Lines.

    American Van Lines, Inc. is NOT a BBB Accredited Business.

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