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Find a Location

National American Van Lines LLC has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • National American Van Lines LLC

      1800 S Ocean Blvd Pompano Beach, FL 33062-7922

    • National American Van Lines LLC

      10944 NW 13th Ct Coral Springs, FL 33071-8211

    • National American Van Lines LLC

      351 S Express Road Pompano Beach, FL 33020

    • National American Van Lines LLC

      351 S Cypress Rd STE 200 Pompano Beach, FL 33060-7159

    Business ProfileforNational American Van Lines LLC

    Moving Brokers
    Multi Location Business

    Additional business information

    Pending Government Action:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    OFFICE OF THE ATTORNEY GENERAL, STATE OF FLORIDA, DEPARTMENT OF LEGAL AFFAIRS PLAINTIFF, v. multiple companies and individuals. Seventeenth Judicial Circuit (Broward County); Broward County Case Number: CACE22017919

    As of December 8, 2022:

    The Florida Attorney General filed a legal action against three individuals, two holding companies and multiple fraudulent moving brokerage businesses doing business under a variety of names, including Gold Standard Moving and Storage. According to Attorney General Moody’s Consumer Protection investigation, the businesses acted as a common enterprise to deceive more than 400 Floridians into believing the company professionally handled moving services and promised to provide refunds if anything went wrong. Instead, the companies hired third parties to complete the moving services at subpar quality and refused to provide refunds.

    At various times, Gold Standard and the other defendants held out to consumers as Executive Van Lines, Imperial Moving Group, National American Van Lines, Razor Van Lines, Simple Path Moving, Spartan Moving and Storage, United American Moving and Us Pro Moving and Logistics—constantly changing names to dodge bad reviews. According to Attorney General Moody's complaint, these companies advertised top-quality moving services to consumers and claimed to complete the moving process with in-house professionals. After consumers paid large upfront fees required by the company, third-party movers were employed instead of the professionals promised. These third-party contractors often tried to negotiate new prices—even though the consumer already signed an agreement at a specified price. Reports from consumers described the third-party movers as unprofessional, often driving unmarked moving trucks or those available to the public for rent. The defendants also allegedly claimed to offer refunds for unhappy customers, but never paid the refunds.

    Anyone who experiences a moving scam should contact the Florida Attorney General’s Office by visiting MyFloridaLegal.com or calling 1(866) 9NO-SCAM.

    LINK: http://www.myfloridalegal.com/newsrel.nsf/newsreleases/E0224DDFB0FE1433852589120054C8E6?Open&

    See all additional business information

    At-a-glance

    Customer Reviews

    1.52/5stars

    Average of 73 Customer Reviews

    Customer Complaints

    82 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    National American Van Lines LLC has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • National American Van Lines LLC

        1800 S Ocean Blvd Pompano Beach, FL 33062-7922

      • National American Van Lines LLC

        10944 NW 13th Ct Coral Springs, FL 33071-8211

      • National American Van Lines LLC

        351 S Express Road Pompano Beach, FL 33020

      • National American Van Lines LLC

        351 S Cypress Rd STE 200 Pompano Beach, FL 33060-7159

      Location of This Business
      1800 S Ocean Blvd, Pompano Beach, FL 33062-7922
      BBB File Opened:
      4/22/2021
      Years in Business:
      3
      Business Started:
      1/25/2021
      Business Incorporated:
      10/7/2020
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • William Bentley, Manager
      • Ms. Victoria Parker, Manager
      Contact Information

      Principal

      • Ms. Victoria Parker, Manager

      Customer Contact

      • William Bentley, Manager
      • Ms. Victoria Parker, Manager
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      82 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/10/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I was told I needed a 10% deposit to secure a price with a moving company. The company is ************************************************* and my broker is *************************. He charged 25% ( on Jan 27 ) which, in the midst of traveling I did not realize. Then on the day I needed to secure a date ( Sun Feb 3 ) because I need to sign a contract with a closing date he texted me back that he was sick and would get back when he could. I then reached out to another mover. Then ***** called me the next day and said he was ok, that he had been in the hospital but could do the move. So I continued to talk to him and gave him deposit. Then he called me ( I believe Feb 3) and said he could not do the job because he had to go to NY for cardiac surgery. So I reached out to the other company. Then he said he would introduce me to another man who could do the job, and if I did not want to continue with them he would give me a complete refund. I scheduled to meet with ***** and the other man for Monday Feb 5 and also the other mover. Then ***** called me and said he was fine and could work. I decided to go with he other mover because ***** had cancelled on me twice in a matter of days and I have a contract on my house. I texted him multiple times starting yesterday Feb 9 to get a refund and he is not answering me. So far no response. I have to give a deposit to the other mover. Please help

      Customer Reviews

      73 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mary Ann. (Age 77) R

      1 star

      10/12/2023

      They picked my furniture up in ****. All was neat and wrapped. When they got to **, all was wet moldy. Boxes broken. Furniture ruined from getting wet and sitting in steamy blankets.Everything got wet, so pulled everything out and just threw it back in the truck. 32 boxes, only got 31 back. Ruined everything they touched. I have pictures and witnesses.

      Local BBB

      BBB Serving Southeast Florida & the Caribbean

      BBB Reports On

      BBB reports on known marketplace practices.

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