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Business Profile

Inventor

Compass Inventor Services LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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Complaint type

  • Initial Complaint

    Date:12/04/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I invented a baby product and was working with this company to produce a prototype and then produce ***** units for me. I did get a prototype and that is when I decided to continue the process with this company and pay for ***** units. The dates below are dates of payments I made to this company thru wire transfers and credit card payments. IMPORTANT DATES OF PAYMENTS:9/13/22 (through wire transfer) I paid $12,000 10/20/22 I paid $6,000 11/17/22 I paid $5,000 12/22/22-(through wire transfer) I paid $14,000 7/5/23- I paid $3,000 ** At this point, I paid the full $40,000 on time PLUS on 4/25/23, I paid an additional $17,500 for the unit price adjustment, 1000 BAMPER Bags, and the BAMPER packaging.**This is now a total of $57,500 that I have paid and have received nothing for it!I have not received any of the ***** units of my product (I was told this would take a few weeks and since then, it has been almost 2 years). All of these payments are documented.I am seeking 100% of a refund

Compass Inventor Services LLC is NOT a BBB Accredited Business.

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