Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

First Choice Automotive, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforFirst Choice Automotive, Inc.

    Used Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/29/2003

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    First Choice Automotive, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      5500 N W St, Pensacola, FL 32505-2436
      BBB File Opened:
      5/1/1997
      Years in Business:
      27
      Business Started:
      5/1/1997
      Business Started Locally:
      5/1/1997
      Business Incorporated:
      6/21/1999
      Accredited Since:
      1/29/2003
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Contact Information

      Principal

      • Mr. Dan Jaquish, President

      Customer Contact

      • Mr. Dan Jaquish, President
      • Mr. Brad Garrett, General Manager
      Additional Contact Information

      Fax Numbers

      • (850) 437-9646
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/14/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I purchased a car from First Choice Automotive on January 23 that day I taken the car to *** **** to have an inspection on the car on my way back to the dealership. The car overheated which I was told there was a leak in the water pump to which they changed and then now it’s not even been 20 days that I’ve had the car and the engine has locked up because of something their mechanic did when changing the water pump And to no avail I cannot seem to get anyone to do anything the extended warranty which I am paying for now it’s telling me they will not replace the engine near this first choice automotive want to do anything about the car? I have not even made the first car payment on this car because I have literally not even had it for 20 days .
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Titus J

      1 star

      12/21/2023

      Where do I begin? They sold me a truck with the faulty transmission they gave me the runaround the whole time. I never got a chance to enjoy my truck. My transmission blew out with my nine-year-old in the car on a bridge with Cars passing by, they didn’t offer for a tow. They refused to get my car fixed stating that I had drove over the mileage exceeded, which was just a bogus reason for them not to replace my transmission they initially said that they would replace but never replaced. These guys are a rip off and I don’t know how they continue to run a business with all of these other bad reviews.

      Local BBB

      BBB of Northwest Florida

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.