Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

ProSource of Pensacola has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforProSource of Pensacola

    Floor Installation
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/8/2007

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    ProSource of Pensacola. Wholesale materials to the trade professions and their clients- member based showroom.

    Products & Services

    Flooring- Tile, Wood, Engineered Wood, LVP, Carpet, Glass Tile, Backsplash. Pool tile Cabinets- Mantra, Aristocraft, Kemper, Kemper Echo, Omega, Yorktowne, Design Craft, Weatherwood Hardware- Atlas, Top Knobs, Hardware Resources Sundries and Tools

    Business Details

    Location of This Business
    33 Brent Ln STE 107, Pensacola, FL 32503-2240
    BBB File Opened:
    12/5/2006
    Years in Business:
    19
    Business Started:
    3/1/2005
    Business Started Locally:
    3/1/2005
    Business Incorporated:
    3/2/2005
    Accredited Since:
    1/8/2007
    Type of Entity:
    Corporation
    Number of Employees:
    10
    Alternate Business Name
    • ProSource Wholesale Floor Coverings
    • Pancner Global Partners, Inc.
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 7:00 PM
    F:
    8:00 AM - 5:00 PM
    Business Management
    • Mrs. Melissa Pancner, President/Owner
    Contact Information

    Principal

    • Mrs. Melissa Pancner, President/Owner

    Customer Contact

    • Mrs. Melissa Pancner, President/Owner
    Additional Contact Information

    Fax Numbers

    • (850) 438-1484
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/24/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    We purchased our wood floors from ProSource. A few months after they were installed we noticed that the finish was wearing off in high traffic areas. We contacted ProSource on January 8th, 2021 and our account rep assured us it would be taken care of and still to this day the floors have not been fixed and they are in even worse shape. We’ve had the flooring manufacturer reps visit our home and acknowledge that there is an issue, but nothing has been taken care of. We have basically been getting the runaround. Now the account rep won’t answer calls or return our calls, emails or texts. We just recently emailed the owner to try to get him involved and speed up this process, but he did not respond. We just want our floors fixed. They are under warranty and something needs to be done about them.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Northwest Florida

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.