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Find a Location

Quality Urgent Care & Wellness has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Quality Urgent Care & Wellness

      5115 N Palafox St Pensacola, FL 32505-2932

    • Quality Urgent Care & Wellness

      514 Mary Esther Cutoff NW Fort Walton Beach, FL 32548

    Business ProfileforQuality Urgent Care & Wellness

    Clinic
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    Quality Urgent Care and Wellness is a medical facility that offers a range of services to address both urgent medical needs and promote overall wellness. Here is a breakdown of the offerings provided by Quality Urgent Care and Wellness:

    1. Walk-in Visits: Quality Urgent Care and Wellness welcomes patients without appointments. This means you can receive medical attention promptly without the need for scheduling in advance.

    2. Scheduled Appointments: In addition to walk-in visits, Quality Urgent Care and Wellness also accepts scheduled appointments. This allows individuals to plan their visit ahead of time and ensures personalized attention and reduced wait times.

    3. Illness Treatment: Quality Urgent Care and Wellness is equipped to diagnose and treat various common illnesses. This includes conditions such as cold and flu symptoms, respiratory infections, urinary tract infections, and other non-life-threatening illnesses.

    4. Injury Care: The facility provides care for minor injuries, such as sprains, strains, minor fractures, cuts, burns, and insect bites. The medical professionals at Quality Urgent Care and Wellness are trained to handle these injuries and provide appropriate treatment.

    5. X-ray Capabilities: Quality Urgent Care and Wellness has on-site X-ray capabilities. This allows for efficient diagnosis and evaluation of certain injuries or conditions that require imaging.

    6. Workers' Compensation: Quality Urgent Care and Wellness offers services related to workers' compensation cases. If you have a work-related injury or illness, they can provide the necessary medical care and documentation for your workers' compensation claim.

    7. School and Sport Physicals: The facility provides school and sport physicals for students and athletes. These exams ensure that individuals are in good health and physically capable of participating in academic or sports activities.

    8. Sport Physical with EKG Assessment: Quality Urgent Care and Wellness offers sport physicals with an additional EKG assessment. This helps evaluate the cardiovascular health of athletes and ensures their safety during physical activities.

    9. Department of Transportation (DOT) Exams: Quality Urgent Care and Wellness provides DOT physical exams for commercial drivers. These exams assess the health and fitness of individuals seeking to obtain or renew their commercial driver's license (CDL).

    In summary, Quality Urgent Care and Wellness offers convenient walk-in visits as well as scheduled appointments. They provide treatment for common illnesses and minor injuries, have on-site X-ray capabilities, offer services related to workers' compensation, perform school and sport physicals (including EKG assessments for sports), and conduct DOT physical exams. Their focus is on providing quality medical care and promoting wellness for their patients.

    Business Details

    This is a multi-location business.

    Find a Location

    Quality Urgent Care & Wellness has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Quality Urgent Care & Wellness

        5115 N Palafox St Pensacola, FL 32505-2932

      • Quality Urgent Care & Wellness

        514 Mary Esther Cutoff NW Fort Walton Beach, FL 32548

      Location of This Business
      5115 N Palafox St, Pensacola, FL 32505-2932
      BBB File Opened:
      6/9/2017
      Years in Business:
      7
      Business Started:
      9/6/2016
      Business Started Locally:
      6/1/2014
      Type of Entity:
      Sole Proprietorship
      Alternate Business Name
      • Quality Primary Care
      Business Management
      • Dr. Courtney L Truax, Quality Urgent Care and Wellness Manager
      Contact Information

      Principal

      • Dr. Courtney L Truax, Quality Urgent Care and Wellness Manager

      Customer Contact

      • Dr. Courtney L Truax, Quality Urgent Care and Wellness Manager

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/18/2023

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      Complaint Details Unavailable

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Micheal Lynn N

      1 star

      09/23/2022

      Since coming here in January I have had multiple issues with getting my referrals put in authorized authorizations for x-rays and be misdiagnosed. When you call they say they will give you a call back in 24 hours 24 hours I called them Monday to handle a problem never got a response call Tuesday left a message her nothing me and my insurance called Thursday left a message and nothing Friday they were blaming another doctor's office and she couldn't give me A reason that she never returned to my call to give me an update.

      Local BBB

      BBB of Northwest Florida

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