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Find a Location

Waterworx Car Wash has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Waterworx Car Wash

      1003 W 23rd St Panama City, FL 32405

    • Waterworx Car Wash

      2602 S Hwy 77 Lynn Haven, FL 32444

    • Waterworx Car Wash

      1196 Eglin Pkwy Shalimar, FL 32579

    • Waterworx Car Wash

      3061 Gulf Breeze Pkwy Gulf Breeze, FL 32563

    • Waterworx Car Wash

      500 E 9 Mile Rd Pensacola, FL 32514

    Business ProfileforWaterworx Car Wash

    Car Wash
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Waterworx Car Wash has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Waterworx Car Wash

        1003 W 23rd St Panama City, FL 32405

      • Waterworx Car Wash

        2602 S Hwy 77 Lynn Haven, FL 32444

      • Waterworx Car Wash

        1196 Eglin Pkwy Shalimar, FL 32579

      • Waterworx Car Wash

        3061 Gulf Breeze Pkwy Gulf Breeze, FL 32563

      • Waterworx Car Wash

        500 E 9 Mile Rd Pensacola, FL 32514

      Location of This Business
      1003 W 23rd St, Panama City, FL 32405
      BBB File Opened:
      2/1/2006
      Years in Business:
      18
      Business Started:
      2/1/2006
      Business Started Locally:
      7/1/1998
      Date of New Ownership:
      5/1/2002
      Type of Entity:
      Corporation
      Alternate Business Name
      • Jeffcoat Enterprises of FL LLC
      • Sampson Ventures LLC
      • Prothro Enterprises LLC
      Business Management
      • Mr. Kyle Pribbenow, District Manager
      Contact Information

      Principal

      • Mr. Rusty Prothro, Owner

      Customer Contact

      • Ms. Christina Phipps, Bookkeeper
      • Mr. Rusty Prothro, Owner
      • Mr. Kyle Pribbenow, District Manager
      Additional Contact Information

      Fax Numbers

      • (850) 769-5051
        Primary Fax

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/15/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I arrived at this car wash around 8:00am on 5/12/2023 I paid for a 10 dollar car wash upon exiting the car wash I went to the vacuum area to clean the inside of my car out upon looking my antenna had been riped off while going through the car wash my car now has black smudges AND there is a long spiral dent on the passenger side of my car I immediately addressed my issues to a woman named Heather she took pictures and took my information and said she would contact me that day after reviewing the cameras. She never contacted me so I called later in the day asking was it resolved. She told me "the antenna was attached to my vehicle by a screw and it just broke off and that my car is an older car so it would be typically for it to have dents" then she said "we can not do anything but you can come pick your antenna up if you want." I then called back asking for the district managers name to give to a lawyer if I chose to get one, she then put me on hold for 10 minutes and said she couldn't give me that information and hung up. So I called again to speak to someone else she answered again and was acting confused and being disrespectful and then hung up on me! I want my damages paid for!

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Constance M

      1 star

      10/11/2023

      Took my vehicle to Waterworx on 23rd Street and reported damage done to my vehicle after driving through the tunnel. They told me the footage they watched showed the car wash did not damage my car. But I felt the pulling on the back of my vehicle as I was exiting the tunnel. I even provided pictures. They still denied any wrongdoing and said there was nothing they could or would do because there had been no complaints from any other customers. Just because they didn’t have any reports from other customers, that doesn’t mean it didn’t happen to my car. How would they feel if it happened to their car? I will never patronize them again. I will take my business elsewhere and encourage others, as well.

      Local BBB

      BBB of Northwest Florida

      BBB Reports On

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