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Business ProfileforFreightCenter, Inc.
At-a-glance
Customer Complaints
32 complaints closed in last 3 years
10 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Overview
Products & Services
Business Details
- Location of This Business
- 34125 US Highway 19 N STE 300, Palm Harbor, FL 34684-2115
- BBB File Opened:
- 2/11/1999
- Years in Business:
- 25
- Business Started:
- 7/1/1998
- Business Incorporated:
- 7/12/2002
- Accredited Since:
- 7/21/2017
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of MC444954 for this business, issued by Florida Department of Transportation
These agencies may include:
Florida Department of Transportation
BBB records show a license number of USDOT2230011 for this business, issued by Florida Department of TransportationThese agencies may include:
Florida Department of Transportation
- Type of Entity:
- Corporation
- Business Management
- Mr. Matthew J. Brosious, President
- Ms. Tari Brosious, Secretary
- Ms. Alison Choiniere, COO
- Mr. Marcos Arteaga, Director of Finance
- Contact Information
Principal
- Mr. Matthew J. Brosious, President
Customer Contact
- Mr. Matthew J. Brosious, President
- Ms. Tari Brosious, Secretary
- Ms. Alison Choiniere, COO
- Mr. Marcos Arteaga, Director of Finance
- Additional Contact Information
Fax Numbers
- (727) 450-7808Primary Fax
Phone Numbers
- (800) 716-7608Other Phone
- (727) 450-5979Other Phone
- (727) 450-7808
Customer Complaints
32 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
04/04/2024
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Customer Reviews
50 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Jason W
03/05/2024
FreightCenter, Inc. Response
03/06/2024
Thank you for your feedback and we apologize for the inconvenience and the experience youve had with FreightCenter.
We understand billing adjustments are an inconvenient part of the shipping process and we do our very best to ensure our shippers avoid them at all costs.
With your shipment, the delivery location is gated, and the driver has to stop to be let in. This is what is known as Limited Access. The carrier charges a fee for that. Your sales representative did not add that charge on the front side of your shipment. Because of that, we are removing the charge from your shipment. The credit card that you used for your shipment will be refunded by end of business today.
Again, we apologize for your experience as this is not the standard FreightCenter experience. If you have any additional questions or if we can provide further assistance, please feel free to contact us.
The FreightCenter Team
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