Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Fulfillment Services

Palm Coast Data

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fulfillment Services.

Complaints

This profile includes complaints for Palm Coast Data's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Palm Coast Data has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Complaints Summary

    • 4 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/01/2024

      Type:Billing Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.

      I do not have any idea what the namenof the magazine was. I had a login to **** for years ago and the password was involved in a security concern. I want to reset the password, but there is no way to do so . The CAPTCHA situation needs to be addressed by this company if nothing else.

      I am sorry for my delay replying. I have been in a long conference with little time to address emails.

      Business Response

      Date: 03/01/2024

      RE:

      ***** ****
      ***** ***** ****
      P****** ** *****

       

      We will need the name of the magazine before we can address Ms. ****** concerns.

    • Initial Complaint

      Date:02/06/2023

      Type:Product Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have a subscription to **** ***** ********. I have missed receiving 6 magazines. I have tried calling them but I can't get through. We also sent them a letter that was returned to us. There is no answer for customer service.

      Business Response

      Date: 02/02/2023

      **** ***** is no longer handled at our office. Please see the attached response from **** ***** *********** **.

      Business Response

      Date: 02/06/2023

      **** ***** ****



      ****** **



      ** *** *****



      ****** ** **********



       



      February
      6, 2023



       



      BBB of ********* *******(************* **)

      **** ***** ****** ***** ***

      *******************



       



      Re:  ***** ******; File # ********



       



       



      **ank you for
      notifying us of **e complaint filed by ***** ******, re: **** *****



       



       



      Please inform
      ***** ****** **at **** ***** is no longer handled at our office. **** *****
      left our business in October 2021. We no longer have any access to subscriber
      information.



       



      I am very
      sorry for any inconvenience **is may have caused. I can only sugge** contacting
      **e company directly.  Please contact **e
      telephone number available online:
      ***** ******** for additional assi**ance.



       



      If you have
      any additional que**ions or concerns, please do not hesitate to contact me
      again.



       



       



      Sincerely,



       



      ******* *********



      C/S Client Service Representative



      CC: ***** ******



             
      *** *** **



              
      ************ ** *****

    • Initial Complaint

      Date:01/03/2023

      Type:Product Issues
      Status:
      ResolvedMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.

      [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]


      Better Business Bureau:


      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 





      Regards,



      ******* **********




       

       I'm not even sure that I will be getting my money back but I will be waiting.

      Needless to say I will not be ordering from ***** ********** ever again.Maybe the manager or supervisor ****** ** ***** *******

      Business Response

      Date: 01/09/2023

      ********** **********



      ** ***  *****



      ****** ** **********



      **************



       



      January
      9, ***3



       



      *****
      *********



      BBB of
      Northeast Florida (************, FL)



      **** *****
      ****., Suite ***



      ************,
      ** *****



       



       



      Re:  ******* **********; File
      #
      ********



       



       



      Thank you for
      notifying us of the complaint filed by ******* **********, re: **********
      **********.



       



       



      Please inform
      ******* ********** that I have cancelled the most recent subscription order and
      issued the full refund of $42.00 to the credit card on file. ******* should see
      the credit on their statement shortly.



       



       



      I am very
      sorry for any inconvenience this may have caused. If you have any additional
      questions or concerns, please do not hesitate to contact me again.



       



       



       



      Sincerely,



       



      ******* *********



      C/S Client Service Representative



       



       



       



       



       



      CC: ******* **********

              ****
      **** **


              ********, ** *********

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.