Business ProfileforT & M Floors Enterprise Inc

On or about 10 of January I0 called **************** and spoke to "******". I told her I had some laminate flooring I needed repaired. She said I should call the person who installed the flooring. i told her I had lost that contact information. She proceeded to tell me that in order to send someone from their company to assess the job they would need to take ***** from my bank account. She did so over the phone. She said she would send somebody out and gave me the impression that I would be told what needed to be done and given a quote. She said that the fifty dollars would go towards the end of the job. Then a couple of days later a man named *** came by. He spent maybe 5 minutes . He told me that he would send a couple of other guys over when he checked their schedule, He also said he would take pictures of the floor which he did not do. Then he left . He did not assess anything and I feel like the ***** they took from me was a sham and I got nothing for it. He left and said they would be in touch. 11 days later I called them. "******" answered the phone. I said who I was . Right away she said "Nobody called you yet?" I said no. Then I was put on hold for about ten minutes. Then the phone went dead. I called back. Then she proceeded to go on about *** said this and that and none of it made any sense to me and I told her if this was an indication of how they did business I would seek help elsewhere.