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Find a Location

DealTime Cars & Credit has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • DealTime Cars & Credit

      3450 W Colonial Dr Orlando, FL 32808-8027

      BBB Accredited Business
    • DealTime Cars & Credit

      2195 N Pine Ave Ocala, FL 34475-9254

      BBB Accredited Business
    • DealTime Cars & Credit

      2625 US Highway 98 N Lakeland, FL 33805-2414

      BBB Accredited Business
    • DealTime Cars & Credit

      200 E Burleigh Blvd Tavares, FL 32778-2404

      BBB Accredited Business

    Business ProfileforDealTime Cars & Credit

    Used Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    16 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/25/2019

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    DealTime Cars & Credit has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • DealTime Cars & Credit

        3450 W Colonial Dr Orlando, FL 32808-8027

        BBB Accredited Business
      • DealTime Cars & Credit

        2195 N Pine Ave Ocala, FL 34475-9254

        BBB Accredited Business
      • DealTime Cars & Credit

        2625 US Highway 98 N Lakeland, FL 33805-2414

        BBB Accredited Business
      • DealTime Cars & Credit

        200 E Burleigh Blvd Tavares, FL 32778-2404

        BBB Accredited Business
      Location of This Business
      3450 W Colonial Dr, Orlando, FL 32808-8027
      BBB File Opened:
      3/9/2010
      Years in Business:
      19
      Business Started:
      4/18/2005
      Business Started Locally:
      4/18/2005
      Business Incorporated:
      4/18/2005
      Accredited Since:
      7/25/2019
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Central Florida Auto Wholesale Inc.
      • Deal Time Auto Sales
      Hours of Operation

      Primary

      M:
      9:00 AM - 7:00 PM
      T:
      9:00 AM - 7:00 PM
      W:
      9:00 AM - 7:00 PM
      Th:
      9:00 AM - 7:00 PM
      F:
      9:00 AM - 7:00 PM
      Sa:
      9:00 AM - 5:00 PM
      Contact Information

      Principal

      • Elizabeth Lowrance, Chief Operations Officer

      Customer Contact

      • Elizabeth Lowrance, Chief Operations Officer
      • Brian Berkenpas, CEO
      Additional Contact Information

      Fax Numbers

      • (407) 578-9395
        Primary Fax
      • (407) 578-9377
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      16 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/29/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      On July 18th, I purchased a vehicle from Deal Time ****************************** When I purchased the vehicle, I also purchased a 3 year, ****** mile warranty for which I paid $2990 additional in full. During, I also opted to add an additional GAP coverage which I paid for in full in the amount of $899. Around a week ago, my oil change light came on and would not turn off after being reset, despite my just having my oil changed on 11/2 . I took my vehicle to ***** to be serviced. Per my extended warranty contract, I could take my vehicle to any dealership within 100 miles of my purchasing dealership as long as it had been 30 days after purchase. ***** evaluated my car and I have over $1400 in engine repairs needed. I provided my service writer with my warranty information to call AVP and authorize the repairs on my vehicle. When he called and provided AVP with my VIN number, they stated that no warranty or GAP was ever purchased on my vehicle. I called Deal Time and was told that the manager would be calling me back in 30 minutes. When 30 minutes had passed and I had not heard back, I called the dealership again, spoke with *******, my original salesmen, and was told that this matter was being escalated to the district manager and that they would call me back by 2PM. When 3PM came, I had still not received a call back and decided to go into the dealership. When I arrived at the dealership, I was told that Deal Time was no longer honoring any extended warranties purchased through AVP, that they would not give me a refund for the policies I purchased, they refused to look at my contract that I brought with me, and refused to furnish me with a copy of the contract with the "new terms" that they stated they had. They took my monies in the amount of $2900 and $899 and never purchased the promised policies. They refuse to rectify the situation. When leaving the dealership yesterday, the manager's last words to me were "Many people have tried to put us out of business, good luck".
      Read More

      Customer Reviews

      0 Customer Reviews

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      Local BBB

      BBB Serving Central Florida

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