Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Find local businesses
Share
Business Profile

Software Testing

Simform LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Software Testing.

Complaints

This profile includes complaints for Simform LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Simform LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/27/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I hired Simform LLC as a software development vendor to build key components of my SaaS platform. Their sales team made several critical representations that heavily influenced my decision to sign a contract, including:That they had previously worked with a major optical tech company (later confirmed false by that company),That they were one of only 25 companies worldwide certified by REMOVEDto build SaaS applications (no such certification exists, and this claim could not be substantiated),That they had deep expertise in healthcare and REMOVEDon AWS infrastructure (not supported by REMOVEDpartner directory or project outcomes).I signed a REMOVEDAgreement and paid over $45,000 based on these representations and a defined scope of REMOVEDhours. However:Simform later claimed the project required over REMOVEDhours, a 58% overage, with no written change order or approval.They missed every delivery deadline, including a March 21st e-commerce demo, despite promising to pause billing until that milestone.When I requested an audit of their timesheets due to suspicious billing entries (e.g., overlapping internal meetings billed by multiple developers), they abandoned the audit and refused to clarify.Several key features remain incomplete or broken, including patient management flows, password reset functionality, and virtual try-on modules.I raised these issues repeatedly. Rather than address my concerns, Simform continued billing and dismissed my complaints.This experience has caused not only financial loss, but also significant delays to my business launch and damage to investor relationships.I am seeking a full refund of $45,000 and formal acknowledgment from Simform that the contract is rescinded due to fraudulent inducement and material breach. I have already filed complaints with the REMOVEDand I am considering further legal action. My primary goal is accountability and refund so that no other small business falls into a similar trap.

    Simform LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.