Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Wing Shack has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Wing Shack

      4650 E Michigan St Orlando, FL 32812-5234

    Business ProfileforWing Shack

    Restaurants

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4650 E Michigan St, Orlando, FL 32812-5234
    BBB File Opened:
    11/7/2012
    Years in Business:
    24
    Business Started:
    4/4/2000
    Business Incorporated:
    3/17/2000
    Type of Entity:
    Corporation
    Contact Information

    Principal

    • Shawn Casey, Vice President

    Customer Contact

    • Shawn Casey, Vice President
    • Gary Strobl, Director
    Additional Contact Information

    Fax Numbers

    • (407) 240-6616
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/01/2022

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I have been going to this restaurant for 7 years never had an issue . Went there on May 21st after a family funeral had a few drinks with family and then had a family situation had to leave and never got a bill . I never got the chance to give any server my card . On the same day 9pm est i reached Out to one of the Server and told her I didn't remember anyone giving me a bill but I'll send her the card Info if needed , she replied she didn't have my tab. So i was Never charged for this day. On June 3rd i was Home working at about 12pm my debit card was charged 140.00 then right after 160 . I reached out to the staff there and got ahold of new owner she asked me to send her screen shots . I did And then never heard from her again . I texted her again june 3rd night in regards to a refund . She said she'll let me know on the 4th of June . When we spoke she said that her employee told her i had A physical altercation outside which is not true . After 7 years going here never had a issue I live in the same community. She then said she has video footage of me there on the 3rd when i was Not because i was Home working . I asked Her for the videos she then said she has to look for them , never received the video . Then she told me she has to look for the receipts and she'll let me know . A week passed didn't hear anything. Then she sent me a pic showing she is looking at her receipt for the night of 21st of May and June 3rd all the invoices on her lap. Didn't hear back for another week. I reached Out again and asked her to send me the receipts almost a month now since the incident. She said she's not going to send them I have to see her in person but when she's at the restaurant I'm working as i work From home my work hours don't match her schedule. I just Feel that at this point even though it's not true that there is videos of me having no fight . That would have nothing to do with the unauthorized transactions on my debit card and she should have refunded my card by now
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Central Florida

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.