We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Real Estate

Quick Cash Offer
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/09/2024

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Quick cash offer filed fraudulent documents city Palm Bay records department stating they have power of attorney to sell property without owners permission. ******************* is on property.

    Customer Answer

    Date: 05/09/2024

    This is the documents they filed with clerk of courts . 
    please note I am not the owner of the property or owner of stacks management llc.

    i have no authority to sell property. 
    quick cash offer made false contract with incorrect name.

    Business Response

    Date: 05/10/2024

    Dear *************,

    We acknowledge your recent communication regarding the contract for the property at ***********************************************************. As you are aware, a legally binding contract was executed via Docusign using the email address *********************, which is your email, and what you have claimed as true in your complaint.
    Subsequent to our "Welcome Call," during which we provided an overview of the contract terms, you accepted an offer from another party for $290,000, despite having previously agreed to a purchase price of $268,000 with us.
    Please be advised that our company has a standard practice of filing memorandums against clients who fail to fulfill their contractual obligations. We are committed to resolving this matter promptly. However, we must refute any false accusations against our company.


    To substantiate our claims, we have provided certificates from Docusign confirming the use of your email address to sign the contract, along with recordings of our "Welcome Call."
    We remain open to resolving this dispute amicably and urge you to contact us at your earliest convenience to discuss a mutually agreeable solution.


    Sincerely,


    Quick Cash Offer




    Customer Answer

    Date: 05/10/2024

     
    Complaint: 21688102

    I am rejecting this response because:

    Sincerely,

    ***********************

    Business Response

    Date: 05/14/2024

    Dear **************,


    We hope this message finds you well.


    We wish to bring to your attention the recent developments concerning the property purchase agreement we have in place. Our communication with Monarch Title, the title company handling your property's closing, revealed that you have signed multiple agreements, including ours.


    Monarch Title has confirmed the validity of our purchase agreement and has reached out to us accordingly. We have been in contact with *************************, the representative at Monarch Title, and have provided all necessary documentation to support our claim.


    We are currently working towards a resolution of this matter and are eager to reconcile this issue amicably.


    As a reminder, you agreed to sell the property to Quick Cash Offer for $268,000. Subsequently, we became aware that you are attempting to sell the same property to another party for $290,000.


    To facilitate the resolution, we kindly request that you pay the difference of $22,000 to us so that we can proceed with the closing as planned.


    We remain committed to finding a mutually agreeable solution and bringing this matter to a swift close.


    Thank you for your prompt attention to this matter.


    Sincerely,


    Quick Cash Offer

    Customer Answer

    Date: 05/14/2024

     
    Complaint: 21688102

    I am rejecting this response because:
    Quick cash offer has no rights or claims to my property. I am not giving my property to these scammers.
    Sincerely,

    ***********************

    Business Response

    Date: 05/15/2024

    Dear **************,


    Thank you for your prompt response.
    We understand your concerns, however, we wish to reiterate that our purchase agreement with you is legally binding. Monarch Title, the title company handling your property's closing, has acknowledged the validity of our contract.
    We are committed to resolving this matter amicably. We have provided all necessary documentation to Monarch Title to support our claim.
    We remain open to discussing this matter further and finding a solution that works for both parties.
    Please feel free to contact us at your earliest convenience to discuss this matter further.


    Sincerely,


    Quick Cash Offer LLC

  • Initial Complaint

    Date:05/09/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    A home I own a previous owner/tenant this company signed with her to sell my home. Then looking at the paperwork her name isnt signed and they said they personally knew her which they dont. I have added my quit claim deed in Aug and them trying to sell in January/ February. I have had to hire a lawyer and file paperwork. I have no problem contacting the news crews and any other outlet that will hear me if you and them dont get this fixed

    Business Response

    Date: 05/10/2024

    Hey Victoria,


    This is Quick Cash Offer, thank you for the update. We have had a chance to have one of our employees, *******, speak with you today and clear up any misunderstandings. We were able to fix what was needed for ********.

    Customer Answer

    Date: 05/10/2024

     
    Better Business Bureau: 

    everythings perfect now

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *******************************

Quick Cash Offer is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.