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Business Profile

Packaging Supplies

Victory Packaging LP

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Packaging Supplies.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/04/2024

    Type:Delivery Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On August 2nd there were 20 packages to be delivered to me from victory packaging and luckily the mail carrier questioned it and only brought 1 package to see if I had really ordered all of them. I told him I did not ordered any from them infact I never even heard of them untill II saw them on my informed mail. I had him returned them all and now again on my informed mail for August 5th, it says I have another 20 packages from victory packaging coming again.This is just a ****** for the post office and the mail carrier to have them shipped and delivered and then returned again. It looks like somebody out there thinks this is funny and it is nothing but a ****** for everyone concerned.

    Business Response

    Date: 08/19/2024

    Victory Packaging serves as a fulfillment partner to the United States ********************** The orders under scrutiny were placed on USPS.com. We can confirm that 20 boxes of LARGE-FRB were shipped to the customers address due to an order being placed for those supplies to deliver to that address. Victory Packaging has the ability to flag this particular address profile to prevent the shipment of future orders and this has been completed. We regret any inconvenience this has caused.

    Customer Answer

    Date: 08/19/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *********************

Victory Packaging LP is NOT a BBB Accredited Business.

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