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Business Profile

Online Retailer

Magic Bra

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1.03

Average of 59 Customer Reviews

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Review Details

  • Marcia M

    Date: 07/29/2025

    Horrible quality. Refund never arrived.. Exchange never arrived. ***** at Magic Bra **************** Team got all my information and then disappeared. They will no longer respond

  • Robin E

    Date: 06/02/2025

    Horrible! Do NOT BUY! The material is ridiculous, and the fit is nowhere NEAR what you order.

  • Chelsey R

    Date: 05/05/2025

    The bra sizing chart is not accurate and when going through the refund process they only offer another one of their bras as an alternative. After a back and forth for 30 days they stop responding to you although they are the ones not offering appropriate sizing. They do not offer refunds and you are stuck with a size you cannot use. DO NOT BUY FROM THEM.

    Magic Bra

    Date: 05/28/2025

    Hi *******,Good day!Were sorry if there was any miscommunication during your conversation with our customer service representative.Ive reviewed your case, and it shows that a refund has already been processed back to your account.If you have any further concerns, please feel free to contact our customer support.

  • Patricia F

    Date: 04/17/2025

    Magic Bra is a scam. Made the mistake of buying 4 bras. Totally ill fitting. No phone number for customer service, only by email, which takes them 2 days or so to get back to you. You can't return for exchange, only to learn you have to spend more $ for another crappy Bra. Reported them when Ad came up online. Wasted ****** on a scam. Their response is the same every time, no resolution or refund.

    Magic Bra

    Date: 05/29/2025

    HI ********, Thank you for your feedback. Were sorry to hear that you were not satisfied with the offer provided. As part of our resolution, a 70% refund has already been issued to your account. If you still have concerns or would like to discuss this further, please dont hesitate to reach out to our customer support teamwere here to help.

  • Donna L

    Date: 03/04/2025

    Majic bra is spam! almost month and still no order. Number my gave me is closed. same email response 5 times. nothing dont buy!

    Magic Bra

    Date: 03/09/2025

    Hi *****, we understand how frustrating it must be to wait for your order, and we sincerely apologize for the delay. We also regret any confusion caused by the repeated email responses. Please know that we are checking on this further and you should receive an update from one of our team members.

  • Jack T

    Date: 12/22/2024

    Can't email them, can't call them, have no way to get order help. It's been weeks since my order was placed and still nothing has arrived. I am convinced I have been ripped off.

    Magic Bra

    Date: 12/25/2024

    Hi ****, Thank you for your review. We sincerely apologize for the frustration and inconvenience you've experienced. This is not the level of service we strive to provide, and we're truly sorry for falling short of your expectations. Please know that your feedback is invaluable to us, and we take it seriously as we continually strive to improve our products and services. After reviewing your account, it seems you've been in communication with one of our customer support representatives. It appears that your parcel is still in transit and well within our shipping timeframe quoted in our website. We want to assure you that we are legit company. We apologize for any inconvenience caused and appreciate your understanding as we work to resolve this matter. Any further concern, please contact us at ************************************

  • Jo I

    Date: 11/11/2024

    Their charging ***** to get refund, they want ***** for 1st bra replacement and 5.00 for each additional bra. But will give you $$ back in a code to apply to your order from your purchase. I have no faith in this. I recommend not to buy from this company. I wished I checked BBB. They say 30 days to return customer satisfaction guarantee, yeah for additional dollars. They charge you for the expense of running their business. I requested a full refund. We'll see what happens.

    Magic Bra

    Date: 11/13/2024

    Hi **, thank for this review. We sincerely apologize for the inconvenience it caused you. This is not the level of service we want you to experience. Please know that your feedback is invaluable to us, and we take it seriously as we continually strive to improve our products and services. After reviewing your account, it seems you've been in communication with one of our customer support representatives. A free replacement has been offered to you and we are awaiting your feedback. We want to assure you that satisfaction of our customer is our priority. We apologize for any inconvenience caused and appreciate your understanding as we work to resolve this matter.Any further concern, please contact us at ************************************

  • Peggy M

    Date: 10/28/2024

    I was foolish enough to purchase this bra. They aren't even worth the price of the shipping. It took 7 emails for them to offer me half of my purchase price, though I repeatedly said I wanted to return them for a full refund. DO NOT BUY THESE! They said I could donate them, I said I'd would throw them in the trash, as that's all they're good for. The material is very scratchy against my skin. A bad deal all the way around. I'll check with BBB FIRST, next purchase.

    Magic Bra

    Date: 10/30/2024

    Hi *****, thank you for this review. We sincerely apologize for the frustration and inconvenience you've experienced. This is not the level of service we strive to provide, and we're truly sorry for falling short of your expectations. Please know that your feedback is invaluable to us, and we take it seriously as we continually strive to improve our products and services. After reviewing your account, it seems you've been in communication with one of our customer support representatives. It appears that a partial refund for your order has been agreed upon. We want to assure you that satisfaction of our customer is our priority. We apologize for any inconvenience caused and appreciate your understanding as we work to resolve this matter.Any further concern, please contact us at ************************************

  • Rachel T

    Date: 10/25/2024

    They advertise hassle free return and then try to tell me my only option is to buy a new bra for just the price of shipping and gift my bra to a friend. First of all, disgusting, no one does that. Second of all why would I be interested in buying another poorly made product if I was that dissatisfied with the first? Do NOT purchase anything from this site. Waste of money.

    Magic Bra

    Date: 10/27/2024

    Hi ******, Thank you for your feedback. We sincerely apologize for the frustration and inconvenience you've experienced. This is not the level of service we strive to provide, and we're truly sorry for falling short of your expectations. Please know that your feedback is invaluable to us, and we take it seriously as we continually strive to improve our products and services. After reviewing your account, it seems you've been in communication with one of our customer support representatives. It appears that a full refund of the product order has been issued to you. We want to assure you that we're processing the refund as quickly as possible. Please allow 7-15 business days for the refund to reflect in your account. We apologize for any inconvenience caused and appreciate your understanding as we work to resolve this matter.

  • Ellen W

    Date: 10/11/2024

    I am in the process of trying to return this bra that I can use. I've been going back and forth on trying to get a full refund. They want me to pay to ship it back which puts me at a loss. Magic Bra your not conducting a fair or honest solution. Your taking our money and benefitting on an unusable product in my case.

    Magic Bra

    Date: 10/12/2024

    Hi *****, thank you for writing this review. We take pride in providing excellent service and are so sorry to know that we have let you down. To address your concern promptly, a full refund of the product ordered will be issued to you. Any further concern, please reach out us at ************************************

Magic Bra is NOT a BBB Accredited Business.

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