About

Local BBB:

BBB Serving Central Florida

BBB File Opened:

9/9/2015

Business Started:

2/3/2015

Business Incorporated:

8/11/2015

Type of Entity:

Limited Liability Company (LLC)

Alternate Names:

Getonfleek, LLC

Business Management:

Justin Langford, Manager

Additional Information

Refund and Exchange Policy

Returns Policy

We offer a satisfaction guarantee on all purchases. Your return items must be sent back in the condition you received it, unworn, washed or damaged and with tags attached, within 90 days of your purchase. We issue refunds on the original payment method excluding all taxes and shipping costs. A restocking fee of 30% will be charged unless returned due to our error or damage.

Returns Address
Attn: Getonfleek Returns
37 N. Orange Ave
Suite 200
Orlando, FL 32801
Include Name, Order Number and Reason for Return

Please contact us before shipping your return: [email protected]

--

Customers are responsible for all return shipping expenses. Returns will be processed in 10-14 days upon receipt. Refunds or exchanges will not be given until we have received and processed your order. Returned orders which are not in original condition will not be accepted and are subject to a 15% processing fee and all return shipping costs.

Processed Requests

We cannot issue a refund or exchange until we have received the returned items.

Processing your return will take 10-14 days. After we have processed your return, we will contact you with further information. Please check your spam box periodically.

Please allow up to 30 days for your bank information to reflect your refund.

Exchange Policy

We offer a satisfaction guarantee on all purchases. Your exchange item must be sent back in the condition you received it, unworn, washed or damaged and with tags attached, within 30 days of your purchase. We issue store credit for all exchanges on items excluding taxes and shipping costs. A restocking fee of 30% will be charged unless exchanged due to our error or damage.

Exchange Address
Attn: Getonfleek Exchanges
37 N. Orange Ave
Suite 200
Orlando, FL 32801
Include Name, Order Number and Reason for Return

Please contact us before shipping your exchange: [email protected]
--

Customers are responsible for all shipping expenses. Exchanges will be processed in 10-14 days upon receipt. Exchanges will not be given until we have received and processed your order. Exchanged orders which are not in original condition will not be accepted and are subject to a 15% processing fee and all return shipping costs.

Received Faulty Items

Please contact our customer service team at [email protected] and include the following information:

- Clear photos of the damaged product
- Full name and order number

After you have submitted all relevant information about your faulty item our customer service team will review your request and contact you as soon as possible.

Business Categories

Online Retailer