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Business Profile

Online Publications

The Veitch Group USA Inc

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 9 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/14/2025

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In April 2025 ***** Veitch cold called me to offer a "FREE" 1/2 page of magazine advertising to "fill up the last 2 pages of his upcoming magazine "Luxury Communities of Scottsdale". He referenced my current ********************* ad, said he called me as my listing was "so unique and fit the profile of his magazine content", said he "simply had to have my listing in his magazine" as it would benefit him to attract more agents to advertise with him. He gave great detail as his talented design team, how my ad would appear & that my ad would run for a full year for FREE. He then emailed links to "past" **************** looked very nice but I made no commitment. He followed up with me to say "I was thinking that your listing could benefit from an expanded ad presence in ALL my magazines and I'm willing to offer you at my COST advertising to fill 2 pages plus ads in the ********** Bike Week and Biketober magazines. ***** went in for the kill, the real intent of his contacting me, to convince me to give him money. He followed up with me multiple times, near daily, trying to upsell me further for MORE money. He shared details of his life, talked about his wife/children, a summer Canada home, touted his real estate friends, ie all high end Realtors. ***** is charming/well spoken, fast on his feet, yet lies through his teeth to steal money via his well polished criminal ad scam. Once his "assistant" ******* picked up a $575 personal check from me at my home (I suspect she is his wife) then emails/phone calls went nil. He had long been sent listing photos/my headshot for a magazine proof (never provided to me). Attached is the detailed ad invoice with ******* name/address,. ***** has MANY past lawsuits, BBB complaints + a warning issued by ******************************** (attached). His last email on 5-21-25, said he was in ****** for a family funeral & would refund me "next week". A lie. He ignores emails/no refund issued. A bad scammer with a pattern, will never stop.
  • Initial Complaint

    Date:02/18/2025

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ***** contacted me on November 12, 2024, regarding the promotion of a listing I have in **********, **, in his magazine. He proposed a package of three magazines for $895, with the first issues scheduled for release in the first week of December 2024. On November 14, 2025, ***** Veitch arranged for his assistant, ******** to collect a check from our office on ********** for the total invoice amount of $895. We received our first proof from ***** on November 21, 2025, and everything seemed to be proceeding as planned. In early December, my co-lister, ******* *******, reached out to ***** with concerns about the lack of proofs for the front cover. ***** assured her that they were forthcoming. However, on December 11, ***** emailed both ******* and me to inform us that the *************** would now be released in the first week of January, with the other two magazines expected around January 14 and January 26. On January 22, ******* sent another email to ***** seeking an update on our magazines & included a link from the Better Business Bureau containing several complaints against ***** and his company. ***** responded by assuring us that he was not attempting to defraud us and that the publication would be released on February 14. However, once again on February 14, I reached out to *****, but he was still unable to provide us with the 3magazine publications for which we had paid in Nov 2024. This is not the first instance in which ***** has misled someone into purchasing his publication. The list of complaints on his BBB profile indicates a history of similar issues, including a recent complaint dated Jan 5, 2025, from an individual who experienced the same type of deception. I have not only lost the initial $895 but immeasurable lost of business for the magazine traffic that was supposed to be generated during the Christmas vacation, ******* ******* Auction, & the Waste Mgmt Open readers who were here for those events I was promised by ***** we would capture.
  • Initial Complaint

    Date:01/05/2025

    Type:Customer Service Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ***** Veitch called 5/30/24 soliciting me for advertising. He offered me ad space in two magazines; Cave Creek and Carefree Event Guide and **************** Event Guide. He initially sold me a full page ad plus a 400 word editorial, 50 copies of each delivered to me, restocked when needed $700, submission deadline 6/11/24, magazines out 6/18/24. 6/3/24 he emailed with an idea. He convinced me to upgrade to a 4 pg editorial followed by a 2 page ad, 6 pages total, $675, includes a 3rd magazine, North Valley Event Guide, submit deadline 6/18 magazines out 6/26-28/24, 50 copies of each delivered to me. 6/4 ***** contacted me again to upgrade. He wanted to use a photo of me displaying my work on the front cover of a supplement called Health Matters printed as an insert that included the 4 pg article, 2 pg ad and is sent with all 7 event guides he published in *******, $795 includes 200 copies to me. 6/12 I submitted the editorial, he tried to up-sell me by saying 1200 words wouldn't fit on 4 pages, I declined sending more money. To date no supplemental insert has been published, no contracted magazine has been published, only a golf lifestyle mag has gone out with 4-5 different covers, same content. It did include the 2 pg ad, but no editorial. When arguing about contracts and delivery, he said he has published 5 of the promised 7 mags, without the insert which was ignored, and that his contracts include a 9 month window for publishing. My 3 contracts attached below. Those 2 statements prove he lied from the start to me, perhaps he does legitimate business else where.He is refusing refund, said his bottle of champagne costs more than the refund I was asking for. While I agree the 2 pg ad went out, I was promised an editorial on 3 different invoices. Promised an insert that would go out to 7 specific neighborhoods. I believe this was intended fraud, that his behavior is predatory. I have every text and email to back this up and want to warn the public about him.

    Customer Answer

    Date: 01/06/2025

     

    Hello, 

    The complaint type is listed as repair issues, and that isn't correct. It is potential fraud. I just want to make sure it is listed correctly so that it is viewed by the appropriate agencies that deal with fraud. 

    I have extensive emails and texts full of lies after lies, this is beyond a simple refund request. I am asking for resolution to include following through with the contract, all 3 of them providing all publications promised (finishing the job is what I checked because no other options were available) or having it passed on to appropriate agencies to investigate for fraud and predatory behavior. Please understand if the company choses to simply refund money after all I have been through it will be in my eyes an admission of intended fraud and I will pursue further action with an enforcement agency. 

     

    Thank you,

    ******

    Business Response

    Date: 01/28/2025

    I have reached out numerous times to the facilitator of the complaint 

    I willadmit to being late but she has now had five of the eight magazines that were booked and the rest to follow (within the time frame that I stipulate for unforeseen circumstances on my terms and conditions) 

    she has a personal vendetta for some reason against me and just will not listen to resolve this matter without troubling the BBB

    The five magazines that she has had are for different communities across N ********** and as per agreement have been delivered and she has had copies of each magazine 

     

    The next magazine is Health ******* where she has a front cover and a four page article 

     

    the reason that this has not been delivered is that changes have been long in coming and garbled messages through my designer complaining about me and hence some of the direction for what she actually wants ..The editorial has been tough to follow 

    But the real reason for the delay is that the claimant agreed to do the front cover of Heath ******* where she had to supply the ***** as part of the deal and  sent a sub standard ***** of her performing a procedure in her clinic on a patient 

     

    we did the best we could with the low res ***** and told her on numerous occasions that this is not up to standard but a replacement was never sent 

    Then after everything she started claiming sexual harassment ! Because her ***** for the cover showed her chest area ...AND SHE supplied the ***** as crazy as that is! 

    If she had sent the correct, detailed on the booking resolution ***** this magazine would also be out this is her doing 

     

    it is only a small magazine and She has the most space with a front cover and a four page article which until she sends changes and a replacement front cover we cannot print 

     

    so PLEASE send the new ***** and your magazine will be delivered 

     

    on a closing note I have been threatened, called a sexual harasser, been subject to foul mouth (I have recording) tirades on the phone and obnoxious texts and I have two witnesses as she copied them both in and they will happily prove this if required in court 

     

     

    Customer Answer

    Date: 01/29/2025

     
    Complaint: 22770854

    I am rejecting this response because:

    It is all untrue. I hav over 200 pages of emails and text messages to prove that this is nonsense. I know that you are a free service to try and help resolve issues, but I cannot submit everything I have through your system. This was our last ext interaction regarding the "5th magazine" he dropped off:

    From ****** ***** **************
    To ***** **************
    That's supposed to be 50 copies. You are 233
    copies short of the 5 magazines you claim
    are part of the contract. 200 copies short of
    the health matters insert missing the editorial
    that has never been published along with the
    50 copies each of the cave creek carefree
    event guide, North valley event guide and the
    north Scottsdale event guide, missing the
    editorial and also never published. Your lies
    are catching up with you *****. I've been
    referred to the Florida Attorney General's
    office.
    Jan 8, 2025
    6:14 PM
    From ***** **************
    To ****** ***** **************
    Health matters and **************** and
    ************ are next
    I belive we have the changes for the editorial
    which I think are fine but not sure yet as I
    have had a couple of days off
    I saw you BBB report that's ok I will respond
    and also open and review you and your
    company with the facts that I have
    Jan 8, 2025
    7:05 PM
    From ****** ***** **************
    To ***** **************
    Interesting since you know absolutely nothing
    about my company but you do what you
    must. Nothing has been done with the
    editorial and what was presented to me same
    as the cover is not printable I don't think your
    designer has any idea what he's doing and I
    think that's part of your scam. Put forward
    absolute junk **** off the client so they'll walk
    away and you keep the money and nobody is
    any of the wiser that this is actually
    fraudulent behavior. My simple response to
    whatever review you decide to put on the BBB
    will be that you have been turned over to the
    ************************* for fraud and this is
    your attempt to get back at me there will be
    no need to discuss it any further. Again do
    what you must.
    Jan 8, 2025
    7:08 PM
    From ***** **************
    To ****** ***** **************
    Oh yes so the mag you got is junk today
    You ****** have no idea
    That won't get you your money ******
    And remember I can give a review in the mag
    and explain I have done it before
    And you can't reply to that can you
    Jan 8, 2025
    7:12 PM
    From ***** **************
    To ****** ***** **************
    You forget ****** I'm an advertising expert
    and a media expert you might not think so
    but that's why I am you run and apparently
    well health clinics I run magazines and I run
    social media and I run also advertising print
    fashions I would never print it on truth but I
    two have everything even accuse me off and
    it's untrue and you're going to find out

    From ****** ***** **************
    To ***** **************
    I don't want any lies about money ***** I
    want you to be stopped so that you no longer
    harm any other American citizens. That's the
    bottom line you are a foreign national doing
    business in the ************* and committing
    fraud. This is no longer a child's game *****
    I'm done with your lies I'm done with your
    abuse I'm done with your threats I'm done
    with all of it I'm turning you over and letting
    the United States government decide what to
    do with you. Keep in mind every single text
    message you've sent me is on record and
    going to the Attorney general's office
    including this threat that you just sent me
    and if needed I'll notify the local police and let
    them know that you are threatening my
    safety and threatening my business with
    printing fraudulent libel and slander in a
    magazine. Enough of this.
    Jan 8, 2025
    7:26 PM
    From ***** **************
    To ****** ***** **************
    You will be getting everything you paid for
    And the copies as well you will be on the front
    cover you supplied and in the magazines
    You will have had everything and I will be able
    to prove it
    You are talking about a small claims amount
    ****** they will tell you to take me to court
    I will not buckle to you ******
    Jan 8, 2025
    7:33 PM
    From ****** ***** **************
    To ***** **************
    Just so you know there will be a notice going
    up on my website with your threats so that
    any attempt you make to destroy my
    reputation will be addressed. And there will
    be a packet, the same 200 or so pages that
    I'm sending to the Attorney general's office,
    will be given to people close to me so if
    anything is done to harm me it will go
    straight to the police.
    Jan 8, 2025
    7:36 PM
    From ***** **************
    To ****** ***** **************
    I am a foreign nation but with a green card so
    why can't I do buisness ****** ?

     

    Please also note that nothing has been done to provide a viable 4 page editorial, he has lied that he doesn't have the notes I sent him. Refuses to put the article in the proper order it was written, has no ability to produce a well thought out editorial space that makes sense to the article. I have never worked with a publisher that deliberately leaves out content, puts in irrelevant content and rearranges copy that is provided. It is all a game.  I can prove all of it through his own communication with me. Everything he said in his rebuttal was a lie. And since I have called out his lie with the article, nothing has been done to move forward in creating something viable for print. He has ghosted me again. Regarding the front cover he sold me, he took the picture he requested that I have used in print many times and blew it up so big that it showcased my b****** center copy of the cover and it effectively removed the work I do which is the point of the picture, to show my work. For months I was ignored when I asked ***** and his designer to pull the picture size back to the original composition as I was very uncomfortable with the sexual content that the cover appeared to be, I would be professionally ruined displaying only my b****** on a cover of a magazine. His response after I got forceful by including his assistant and designer in the text conversation was that if I didn't want to show my body off why did I provide the picture? After heated argument he promised a refund for the cover, that never came.

     

    From ****** ***** **************
    To ***** **************
    ***** ************* Ads **************
    I am only speaking truth, and if
    you had any sense at all you
    would know that I would not be
    angry if you would have been
    following through and doing
    good business for the last
    several months instead it's
    nearly the end of the year and I'm
    having to fight you for
    information.
    You are not working with me on
    the cover. Both of you lied to me
    and told me you were going to
    have a specific meeting to
    address that cover and the only
    thing that you submitted to me
    was the exact same thing
    submitted 6 months ago minus
    the opaque bar at the bottom. I
    tried to be gracious in my email
    and and not be ugly about it. But
    the truth is, you've had six
    months to try something
    different with that cover, and if
    you supposedly had a meeting
    specifically dedicated to dealing
    with me and how angry I've been
    and submitting a cover that's
    workable it was all a lie because
    you did nothing. ***** took 30
    seconds of his time remove the
    opaque bar at the bottom
    change some dates at the top
    another wise it's exactly the
    same cover.... Look it up, show
    me how many differences are on
    that cover. So now you need to
    refund my money and answer
    my questions and stop the
    condescending arrogant
    manipulative narcissistic
    behavior because that's what
    this is. I just can't abide by the
    game playing, blame passing,
    frankly ridiculousness of what's
    been going on the last several
    months. You have not once been
    true to your word *****.
    Dec 23, 2024
    9:41 AM
    From ***** **************
    To ****** ***** **************
    ***** ************* Ads **************
    My goodness please take a look
    at the way you are talking
    We are meeting today and will
    come back with answers
    Dec 23, 2024
    9:55 AM
    From ****** ***** **************
    To ***** **************
    ***** ************* Ads **************
    [Attachment 92] Long
    message.txt
    Dec 23, 2024
    9:56 AM
    From ***** **************
    To ****** ***** **************
    ***** ************* Ads **************
    We will get your proofs today !
    Dec 23, 2024
    11:23 AM
    From ****** ***** **************
    To ***** **************
    ***** ************* Ads **************
    Refund the money today. I know
    you can't deliver proofs in one
    day.
    Dec 23, 2024
    11:24 AM
    From ***** **************
    To ****** ***** **************
    ***** ************* Ads **************
    No ******
    The proofs are coming
    Dec 23, 2024
    11:49 AM
    From ****** ***** **************
    To ***** **************
    ***** ************* Ads **************
    At 5:00 p.m. I will be contacting
    ******* demanding full refund if
    there are not five pages of proofs
    in my inbox.
    Along with answers to every
    single question I have asked you
    over the last 2 to 3 weeks.
    Dec 23, 2024
    11:50 AM
    From ****** ***** **************
    To ***** **************
    ***** ************* Ads **************
    Viable proofs ***** ones that
    only require small tweaks for
    languaging and such.
    Dec 23, 2024
    11:53 AM
    From ***** **************
    To ****** ***** **************
    ***** ************* Ads **************
    Really It stops with me ******
    Was the check made out to
    *******? Does she sign
    checks ...No
    I'm the boss not ******* not *****
    Me ......
    Stop now and we will do the
    work
    FYI I am in ******
    Dec 23, 2024
    2:37 PM
    From ****** ***** **************
    To ***** **************
    ***** ************* Ads **************
    I sent ******* a ****** payment
    3 different times because you
    wouldn't stop up selling me and
    couldn't wait for me to get back
    to town 5 days later to give you a
    check. Because, wait for for it...
    you were going to print that
    particular Friday in May. That's
    where the lies started, on day
    one. You even lied and tried to
    get me to send you more money
    saying that the editorial wouldn't
    fit on 4 pages. You gave me a
    word count, and when I pushed
    to the higher end of the word
    count, you tried to lie and get
    more money from me to make it
    a 6 page spread. When I told you
    there would be no more money
    sent and to work with what we
    have you became something
    different. You just couldn't
    squeeze any more money out of
    me and now you are trying to flat
    steal it by not providing the
    product.
    The problem is all of this is on
    text, every single one of your lies.
    So yes ***** with all your
    arrogance you really need to
    remember all the lies that comes
    from you on a regular basis. I will
    be reaching out to ******* by
    5pm to refund every dollar I sent
    her if you cannot finally honor
    your word and show me viable
    proofs.
    The nice amicable business
    woman you were dealing has left
    the conversation. You will now
    prove you have some honor left
    in you and stop the arrogant
    behavior and honor your
    commitments.
    Dec 23, 2024
    5:03 PM
    From ****** ***** **************
    To ***** **************
    ***** ************* Ads **************
    It's after 5pm in *******. Thank
    you for not following through, yet
    again. I will be contacting *******
    now.
    Dec 23, 2024
    5:04 PM
    From ***** ************* Ads (778)
    549-5355
    To ***** **************
    ****** ***** **************
    ***** here. I sent the four page
    editorial. Did u not get it? I will
    resend now. Pls check your
    email.
    Dec 23, 2024
    5:04 PM
    From ***** **************
    To ****** ***** **************
    ***** ************* Ads **************
    Dec 23, 2024
    5:04 PM
    From ***** **************
    To ****** ***** **************
    ***** ************* Ads **************
    I have it when it's safe to stop I
    will send it
    Dec 23, 2024
    5:06 PM
    From ****** ***** **************
    To ***** **************
    ***** ************* Ads **************
    Good God *****, you can't give
    up control.
    ***** please send it directly to
    me at
    energymedicinetherapies
    .***********************
    Dec 23, 2024
    5:13 PM
    From ***** **************
    To ****** ***** **************
    ***** ************* Ads **************
    ****** stop it I mean it
    I have told ******* to not answer
    your calls
    You deal with me and me alone
    Dec 23, 2024
    5:21 PM
    From ****** ***** **************
    To ***** **************
    ***** ************* Ads **************
    Blustering ******** won't affect
    me.
    You are the boss? Answer my
    questions that I've been asking
    repeatedly for the last several
    weeks, several months.
    Do your job.
    Refund the cover fee
    immediately. Since you don't
    have a ****** account, you used
    ******* last May. So ******* is
    the resource for the refund.
    Unless you finally got your own
    ****** account?
    Get it done *****.
    Dec 23, 2024
    5:23 PM
    From ***** **************
    To ****** ***** **************
    ***** ************* Ads **************
    Right I will speak to you on the
    26th ******
    I am done with this for today
    You have the four page efitorial
    please check it out and send
    changes
    Merry Christmas
    Dec 23, 2024
    5:43 PM
    From ****** ***** **************
    To ***** **************
    ***** ************* Ads **************
    No Christmas isn't an excuse.
    Unfortunately you have no
    record in telling the truth.
    You will send the refund for the
    cover fee immediately.
    Dec 23, 2024
    5:45 PM
    From ****** ***** **************
    To ***** **************
    ***** ************* Ads **************
    We will pick this up tomorrow
    morning and every single day
    until you follow through and
    stop the lies.
    Dec 23, 2024
    5:46 PM
    From ****** ***** **************
    To ***** **************
    ***** ************* Ads **************
    If you go past the 26th without
    refund, I will go to all the
    reporting agencies and file
    whatever I can to make you
    follow through. I'm an the one
    who is done with the lies. You
    don't get a free pass any more,
    torr had several months of free
    passes of my kindness and
    patience and trust. Today you
    are done. Send the refund
    immediately.
    Dec 24, 2024
    9:01 AM
    From ****** ***** **************
    To ***** **************
    ******* With ***** **************
    ***** ************* Ads **************
    [Attachment 93] Long
    message.txt
    Dec 24, 2024
    9:03 AM
    From ***** **************
    To ****** ***** **************
    ******* With ***** **************
    ***** ************* Ads **************
    Today ****** Is Christmas Eve
    we are with families
    If you are not I understand but
    we are
    I am now going to ask *******
    and ***** to block your number
    until after Christmas the 26th
    You will have everything you
    paid for
    Dec 24, 2024
    9:09 AM
    From ***** **************
    To ****** ***** **************
    ******* With ***** **************
    ***** ************* Ads **************
    You have the editorial send
    changes as we need those
    please
    Then on the 26th of December if
    your photo is not upto standard
    And you surely can't blame me
    for that ?
    I will make a decision on 26th
    with regards to quality of photo
    and if we can fix it or not
    If we can't then I will discuss a
    refund for the cover in the
    morning of the 26th with you
    Dec 24, 2024
    9:38 AM
    From ****** ***** **************
    To ***** **************
    ******* With ***** **************
    ***** ************* Ads **************
    [Attachment 94] Long
    message.txt
    Dec 24, 2024
    9:41 AM
    From ***** **************
    To ****** ***** **************
    ******* With ***** **************
    ***** ************* Ads **************
    Please calm down ****** please
    I will deal with this on the 26th
    Dec 24, 2024
    9:50 AM
    From ****** ***** **************
    To ***** **************
    ******* With ***** **************
    ***** ************* Ads **************
    No *****, refund the fee now and
    I will back off.
    No other options are entertained
    because you lie as your natural
    way of being.
    I'm not going to be pushed aside
    as you have done for several
    months.
    Refund now.
    What magazine was published
    in the 13?
    Are we in beach of contract?
    Do I need an attorney? How far
    are you willing to go to be the
    one on top who you perceive as
    right?
    Dec 24, 2024
    9:53 AM
    From ****** ***** **************
    To ***** **************
    ******* With ***** **************
    ***** ************* Ads **************
    You gave me less than 5 hours
    to decide on that cover and send
    payment in. You coerced me with
    your smooth talk and bullshit
    belief that the photo would work.
    I have given you multiple days to
    get that refund to me. You
    employed harassment
    techniques and now ***** ** am
    I. Get that refund sent now. Get in
    your phone, log into your ******
    account and send the money.
    Now.
    You have been been many days
    more than you gave me to send
    payment to you. Understand this
    is all recorded in text messages.
    You can't lie to any governing
    judicial board about this.
    Send the refund now. With a
    commitment that you will not
    publish that photo of me on the
    cover.
    Dec 24, 2024
    9:55 AM
    From ***** **************
    To ****** ***** **************
    ******* With ***** **************
    ***** ************* Ads **************
    No we are not in breach
    I will not be dealing with
    anything work related till the
    26th ****** ..you won't and can't
    force me I am going Skiing in
    ****** today and will not have
    availability
    ***** has sent your editorial
    please advise on any required
    changes
    If you didn't want your body to
    be seen why say yes ??????
    Dec 24, 2024
    9:57 AM
    From ****** ***** **************
    To ***** **************
    ******* With ***** **************
    ***** ************* Ads **************
    You f****** a****** Don't you
    dare take a perfectly good
    picture when used in context in
    it's entirety and compare it to the
    blown up version that only
    shows my b****** center copy of
    the page and put that on me.
    You arrogant piece of ****.
    Dec 24, 2024
    9:59 AM
    From ****** ***** **************
    To ***** **************
    ******* With ***** **************
    ***** ************* Ads **************
    You have children you *******,
    would you allow someone to put
    your daughter on display like
    that? What the f*** happened to
    make you like this? Lies,
    manipulative controlling mean
    spirited person, what happened
    to you?
    Dec 24, 2024
    10:02 AM
    From ***** **************
    To ****** ***** **************
    ******* With ***** **************
    ***** ************* Ads **************
    Now I'm f****** done with you
    ****** don't you ever call me
    names
    I will not print your cover it will be
    refunded on The 26th
    I have never called you or said
    anything to you with name
    calling
    You as honest advice need help
    You push me and I will review
    you as is my right and yours with
    your language
    It shows your number ******
    Now back of till 26th and I will
    deal with it
    Dec 24, 2024
    10:05 AM
    From ****** ***** **************
    To ***** **************
    ******* With ***** **************
    ***** ************* Ads **************
    You started *****, you think you
    can be ugly and not have me
    respond? That was disgusting of
    your and you know it. Anyone
    reading the long string of texts
    and lies coming from you will
    know where I am at with this.
    What I needed was to stand up
    to you months ago instead of
    making excuses for you as a
    busy business owner. You are
    just truly ugly inside.
    Dec 24, 2024
    10:06 AM
    From ***** **************
    To ****** ***** **************
    ******* With ***** **************
    ***** ************* Ads **************
    No you are ****** but you can't
    see it
    I am done till 26th
    Dec 24, 2024
    10:11 AM
    From ****** ***** **************
    To ***** **************
    ******* With ***** **************
    ***** ************* Ads **************
    I have your entire staff names
    and numbers emails and texts
    that show I was pushed to the
    edge. That one text out of
    context will and can be recorded
    and explained very easily. You
    tried to control the wrong person.
    I am not a weak female amiable
    to your lies and abuse. What you
    said was over the top ugly to
    provoke me too sometimes l
    some how believe you will have
    leverage over me. It failed.
    Because the text above it shows
    the provocation. Along with
    several months of lies. Deliberate
    and specific lies.
    And you still haven't answered
    my questions. You are still
    evading. But now there is a text
    acknowledgement of full refund
    of the entire cover fee on the
    26th.
    My communication will be with
    ***** directly regarding the
    editorial. It will be sent by end of
    week, as like you I have family
    commitments these next days.

     

    From ***** **************
    To ****** ***** **************
    ******* With ***** **************
    ***** ************* Ads **************
    Right ***** ******* please block
    ****** so I can deal with this
    ***** can you do email only with
    regards the efitorial
    After the ads are out ****** will
    no longer be in any of the
    magazines in the future
    Once she has her front cover
    refunded and her editorials in the
    magazine that will be the matter
    over with

     

    Except it was never done, nothing he has promised was ever completed and provided. I have over 200 pages of me trying to work with him, ask him nicely where are the proofs, when are the promised magazines going to print? He has been lying as you briefly see here since the first week I signed on with him. Look at the invoices I sent in with the original complaint. All deliverables were promised by end of June 2024. Not one of the contracted things was provided, only a completely different magazine, that has been printed exactly the same but with 5 different covers and he claims this is him delivering 5 magazines to me. I was promised by phone call in July that after the golf magazine was published the 7 neighborhood specific magazines would be published 3 of them with my 4pg editorial, all of them with the 2 page ad and the health matters insert inside each of the 7 magazines that would come out after the golf magazine. 

     

    All of it is lies. 

     


    Sincerely,

    ****** *****

  • Initial Complaint

    Date:08/29/2023

    Type:Service or Repair Issues
    Status:
    UnresolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The same thing happened to me as with the other complaints. Peter contacted me in June, 2023. He wanted me to advertise in three of his luxury magazines. I needed to provide him with photos of myself, a bio and photos of current and sold listings. I provided him all the requirements on time. Deadline for the final proof was due on July 11 for publications in his magazines in August and September. He was very responsive until he received my $600. He said he was going on vacation but will still communicate with me. He didn't. When he returned from vacation I had a couple of responses from him and then he went silent again, claiming he had been sick. I never received the final proof for the magazine after numerous attempts to get an update from him. I discovered these other complains on the BBB in mid August and realized I had made a mistake dealing with this guy. I sent him a copy of the previous complaints and told him I wanted to cancel my contract and wanted a full refund or I would submit a complaint to the BBB myself. He immediately responded and we spoke on the phone. He said he would refund my money and would take a copy of the envelope which was going in the mail the following Monday. That conversation took place Friday, August 18 and to date I have not received any indication he has sent me a refund. Please note he is no longer in Florida. He resides in British Columbia but has a Scottsdale, AZ business address now. See attached invoice. His email is *****************. His cell number is ************. I am hoping to get a full refund for me and all the other people who complained.

    Business Response

    Date: 10/05/2023

    The Magazine simply did not have enough funds to print, unfortunately 

     

    ***** deserves a full refund which she will get within the next 7-10 days as there are a few others before her that we are paying back as quickly as possible

    Thanks for your understanding 

  • Initial Complaint

    Date:08/28/2023

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was contacted by Peter V***** who sold me advertising in a local visitors guide, with the promise of a spring 2023 publication date. He has not delivered on his promise, and it is now clear that he has bamboozled several local small businesses out of our hard-earned cash.

    Business Response

    Date: 10/04/2023

    The magazine was late simply due to not enough advertising revenue.

    That has now been rectified and the magazine delivered 

    Mr. ****** has now had the magazine delivered personally with multiple copies to his place of work and the magazine is now circulating in the area 

    Mr ****** has now had everything that he paid for 

     

     

  • Initial Complaint

    Date:08/22/2023

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Peter V***** (THE VEITCH GROUP USA INC.) contacted our school with a pitch to sell us ad space and run an editorial about our school in various magazines. Peter then upsold us on larger page space and a longer editorial length. Peter billed us to run our school's ad in various magazines in Fountain Hills and Scottsdale. No ads were ever printed! Peter, when contacted, did not respond by email or phone. Peter runs a scam magazine printing company where he shows you back issues of magazines online, shows you what a designed ad would look like on an online flip page. No physical magazines are printed by him and circulated to anyone! Peter promised us 25 physical copies of each of the magazines for our school's open house. We never received any magazine copies! Peter's fraudulent magazine operation hurt our school by not only taking our money but also by hurting our chances of advertising our school during a critical time of student enrollment. No ads for our school were run! Peter sent a woman to collect our payments, named: ****** ****** As of August 22, 2023, no magazines have been printed, and no copies of the promised magazines have ever been delivered to us.

    Business Response

    Date: 10/04/2023

    I have been in contact with Mr. ******* and subsequently repaid him $795 out of $1495 so $700 left to go for a FULL REPAYMENT

     

    The magazine has been printed now and is circulating and a single copy was delivered to Mr.*******'s school just for reference as we are refunding him and I don't want any expense on top of what's already been incurred

    The refund as we have already had to print 5 pages of his for nothing! and with a sponsor logo as well (the cost just to me is over $800 in lost revenue) is guiling.

    But as I was threatened with speaking to all my clients and starting a witch hunt, I didn't have anywhere to go, so agreed the full refund for damage limitation as my clients to some degree have already been approached by said Mr. *******. The rest of the refund will happen with the next week or so. 

     

    But with all that being said I just want this to be behind me and Mr. ******* to be but a bad memory

     

     

  • Initial Complaint

    Date:02/03/2023

    Type:Delivery Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was contacted by Peter V***** in early October to advertise in several of his publications. They were to be completed in a timeframe where the publications would run from Nov 2022 until April of 2023. He sold me on the different publications because they would be out during the times of Barrett J******, WM Open and the Super Bowl, here in Arizona. Well, it's February 2nd and I haven't received the publications, I haven't received proofs of any of the articles. I've contacted him several times over the last few months asking for ANYTHING, he keeps saying his producer, Denise, will contact me but no one has. I've texted several times and he responds saying he can't refund, because we have a publication deadline to meet, but the deadline was in Oct and Nov. So, I've asked for a refund due to the fact the events that these publications were suppose to be at have past, with no response. The total of funds he received from me for these publication ads is $1715.00. This was for a front cover ad, an interior 2 page ad in 3 publications and a team editorial in 2 of the publications. To date, he still has not returned my email request or my text request for a refund and he won't take my phone calls.
  • Initial Complaint

    Date:01/04/2023

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was purchasing an ad to promote a real estate business. I was promised the cover of the ***************** exclusive only agent in my ******** area, a full page ad in the *********************** and 1/4 page ad in the North ********** event magazine. As well as 100 free copies of each magazine. He asked for Zelle payment of $995. No magazines or communications with ***** since. I want a full refund for ad and magazine that never printed.
  • Initial Complaint

    Date:10/20/2022

    Type:Customer Service Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was contacted by Peter V***** of The Veitch Group USA, Inc. to advertise my Real Estate business in his magazine for Fountain Hills and Rio Verde. I was shown a previous copy of his publication, which I liked and promised right side full page ad space in his publication due out on August 22. 2022. I was invoiced and paid $440 via *****. The fee came with ad design but I provided my ad well within the deadline. Peter and his ad designer both acknowledged receipt and acceptance of the ad after a last minute correction by my ad designer. Prior to August 22, 2022 Peter called back and last minute offered the same full page right side ad space in his magazine for the Scottsdale area, a larger distribution. We agreed to use the same ad which he and Denise the ad designer already had and approved. He was unable to invoice me but requested a second ***** payment on July 22,2022 $300 for the Scottsdale ad which I paid on July 22, 2022. I was promised 50 copies of each magazine delivered to my home pllus his normal wide magazine distribution by 8/22/22 August 22, 2022 passed but no magazine. I spoke with Peter on August 30, 2022 and he made printer and COVID excuses but promised the magazines delivered to my home by 9/12/2022 no problem. It is now mid-Oct 2022. I have not received any magazines nor found them in circulation and Peter isn't answering his phone. To date he has completely defrauded me if my payments totaling: $ 740.I really want the quality magazine distributed as promised but since he is not delivering anything I want my money back. He didn't even have to pay for ad design as I supplied an ad he liked very much. Just return my payments and log this complaint against his business. He's a con artist. Supporting Text after the first $440 payment from Peter V*****:Hey**** My order form keeps bouncing back I will sort this but here it is in a text and I can confirm receipt if the ***** for $440Thanks againPeter Veitch

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