Reviews

This profile includes reviews for Tupperware U.S., Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Tupperware U.S., Inc. has 8 locations, listed below.

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  Tupperware U.S., Inc.

  PO Box 2353 Customer Care Orlando, FL 32802-2353

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  Tupperware U.S., Inc.

  3520 Pan American Fwy NE Albuquerque, NM 87107-4742

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  Tupperware

  141 Austin St Chicopee, MA 01013-2903

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  Tupperware

  248 Tupperware Road Hemingway, SC 29554

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  Tupperware U.S., Inc.

  14901 S. Orange Blossom Trail Orlando, FL 32837

Review Details

• Review fromKIM W

  Date: 10/26/2023

  1 star
  I just had an online Tupperware event, the first time in a very long time. I was excited to look at their new products and share with my family and friends. I wasn't disappointed in the items but there was an issue with one of my guests products. She ordered the cheese shredder and it stated it came with a base, but it did not. She got in touch with the consultant (Rebecca ******) from my party who promptly just gave her the customer service number instead of helping her herself. When my guest called the number it was, guess what, in a Middle Eastern country. She couldn't understand the person trying to help her and the person helping her was not sure what to do for her. She finally just decided to send the product back - of course she was going to have to pay for shipping the item back herself. I contacted the consultant myself and advised her on what was going on and how it really wasn't fair to treat her customers like this. She pretty much blew me off. She got her money off the sales from my party so she was done with us! Not only am I disappointed in her but also in Tupperware for hiring a third-party customer service. I am done with them and really done with that consultant. So very unprofessional!

• Review fromPam T

  Date: 08/21/2023

  1 star
  Historically, Tupperware was a good company - Many years ago. Recently, I had a very expensive piece that cracked while under warranty.
  They insisted that I ship it to their warehouse in Georgia. They indicted that it would take 10 weeks for them to review the piece and get back to me.
  Once they responded they gave me a 27 dollar credit and said that I could pick something out of the catalog. (it cost me $11.00 to ship the item to Georgia).
  Although the same item was available in a set in the catalog, they could not give it to me unless I bought the whole set.
  To order a similar item took me 42 minutes with 2 representatives on the phone as the first one could not place the order - the 2nd representative didn't know how to place the order in the new system. I am disappointed with the lack of customer care, and the need to accept items that I didn't even want instead of providing me a similar replacement as indicated in their warranty. Tupperware has lost a customer. Their items are expensive and the customer care is abysmal.

• Review fromHelen F

  Date: 08/20/2023

  1 star
  Tupperware’s business tactics are shady. They boost working through holidays, vacations, into the evening just to get sales. Upper managers and directors will take customers (even your friends) from right out under you if you go inactive or take a break. They will join your local community groups and post sales and gain from your local communities with no regard for those reps who rely on this just to get by. Yes, I played right into the idea of being able to “quit my job” and sell tupperware. If it is at the expense of stepping on others to get there, i will never be okay with that. Additionally, the return process was ridiculous. The cost of many things was over priced and the lifetime warranty is a joke! Many things back ordered a lot making it difficult to actually get customers the product.

• Review fromLynda H

  Date: 06/15/2023

  1 star
  
  Cookware Warranty is a LIE!
  I called customer service to inquire about returning a skillet that the Teflon was peeling off of. They informed me that it was going to be discontinued soon so if I sent it in now I should be able to get a new skillet. But if not I would have the choice of keeping my old skillet, they would send it back or a credit.
  It took 6 months for them to get back to me. After numerous phone calls on my behalf.
  Yesterday I was informed that the skillet has been discontinued and I can have a credit to be used in the brochure that they sent me. IRONICALLY, on page 25 of the brochure was the skillet..
  When I inquired as to why they cannot give me a replacement I was sent this letter...
  
  Dear Lynda,
  I understand your concerns, however, the grill you mentioned from page 25 is exclusively available as part of a set, therefore, the warranty team is not able to use it for warranty replacements. We apologize for the inconvenience.
  
  Please feel free to contact us if you have any additional question.
  ???????
  
  
  Sincerely,
  Gaby S.
  ???????Escalations Specialist
  Tupperware Brands Corporation
  
  This is b*******!!!!
  Does that mean if I buy the set and the Teflon peels on one of my pots that they're going to give me an entirely new set.... I DON'T THINK SO.
  At this point I have not received any confirmation that they will send me back the skillet....
  
  BUYER BEWARE! TUPPERWARE ARE LIARS WHEN IT COMES TO THE WARRANTY OF THEIR POTS AND PANS
  
  Date of experience: June 15, 2023
  
  
  

• Review fromLinda L

  Date: 06/01/2023

  1 star
  Horrible experience!!! I canceled an order and they still have not refunded my money. They are now saying it may be another month!!!! It has been 10 days!!! This makes you not want to buy from them. This was the first party I had gone to in years. It was probably my last!

• Review fromSam M

  Date: 03/30/2023

  1 star
  Very poor experience .. the girl I ordered from didn’t even acknowledge my order, I had to email her three times to see if my order went through. I had to actually tell her this was a really bad service after the fourth email and finally she got back to me and said it’s too bad I wasn’t happy with the service.. no kidding there wasn’t any service, then I got the items and they’re totally different than they used to be, there cheap and the lids don’t fit properly at all , I can’t even use them .. I’m really disappointed that I went and bought Tupperware. I thought they were the best, don’t waste your money, and the service was terrible. Product is not what it used to be..

• Review fromTerrie B

  Date: 03/29/2023

  1 star
  I have been trying to get a cracked lid replaced since December 2021 - yes over a year!!!!
  Every time I contact them I'm told to try back in a month, the warranty system is being revamped! I was even a Tupperware dealer back in the 80's so I still have a lot of it. Ha - I give up and refuse to buy Tupperware again as they do not live up to their guaranteed for life warranty. ******** **********, etc work just as well and are easily replaceable at a significantly lower cost.

• Review fromRod F

  Date: 03/17/2023

  1 star
  A zero star would be more accurate. Horrible company today. This company must have been sold. We have had Tupperware since the 60's First order was through Target. it was the clear plastic (looks like glass) Lids would not fit. ****** took back and refunded. said they have had many returns. This order was a different line, directly from Tupperware. Again, terrible quality. Lids are impossible to get on. Customer Service is horrible, rude and no help. Did not want to provide me the return information until I told Keith i would simply put the order in dispute. He then explained product must be returned at my expense. When the warehouse receives it they will decide if you get a refund. They will not call when i ship back. i must call and check.

• Review fromJaylynn R

  Date: 03/16/2023

  1 star
  Purchased several items from Tupperware a few months back. The edge of one container broke and cut my finger.
  I called Tupperware warranty department and was told I would receive an email to replace the item. Never received it.
  I called back today and the representative said she was "attempting" to send another email. Never received that one. She also told me I would have to pay for shipping for their damaged items.
  No thanks!!! I'll replace it with Rubbermaid (which is much less expensive and a better product.

• Review fromAnnette M

  Date: 01/28/2023

  1 star
  I have been a loyal Tupperware customer for 3 decades. I swore by their products because of the quality and the warranty, I have been trying to replace broken parts for more than 18 months. Any time I call, they advise me to call back in a couple weeks because they are updating their warranty system. Meanwhile, my pile of broken parts that should be covered under warranty is growing. I will never buy from this company again. They no longer stand behind their product and the quality has definitely gone downhill!