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Business Profile

Computer Software

Anthem Business Software, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/14/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We currently do work with anthem software for marketing. Sept 15th there was a payment that auto pulls from the account. Unfortunately something happened and it didnt. That being said the company sent two Docusign emails into the info email box to resubmit payment information. We are limited staff as we are not in season and those emails were overlooked. Not once did anyone call our office. Instead they took the website they built and my original website and locked them up. Refusing to give access. Most of those will have to be read in emails. We caught this issue after a customer reported our website being down. I issued an email stating check was in route right after call with ***. Website was working and he later. Forward to this morning two hours after check dropped in blue mailbox *** closed our website again and now is telling me I have to pay Oct payment as well to get my original website that they do not own. I offered to pay full September plus his fees and that wasnt good enough and he is holding that I need to pay October right now

  • Initial Complaint

    Date:08/17/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We terminated our contract with this vendor on 8/15/2025 and they continued to charge our account. The vendor agreed to our cancelation over email. This is fraud and will be reported if the charge is not refunded.

Anthem Business Software, LLC is NOT a BBB Accredited Business.

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