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Business Profile

Car Rentals

Zezgo Orlando,LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Rentals.

Complaints

This profile includes complaints for Zezgo Orlando,LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Zezgo Orlando,LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 26 total complaints in the last 3 years.
    • 23 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/24/2025

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I rented a car from zezgo from 12-26-24 till 1-2-25. They found a cracked windshield and put a $1500 hold on my credit card until my insurance company opened a request/case. Since that time, bith my insurance company and I have emailed them the information they need but they have only responded once to my email. The email was generic and said "how can I help you?". They have taken the $1500 and will not deal with my insurance. Their customer service has no phone number and only works with email. After looking at reviews I see I am not the only one to have this problem. I am trying to have my credit card company cancel the charge as well. After looking into this more, I also found out that they deceive customers to charge $100. I was told that I had to by the toll pass and was not allowed to pay tolls by cash. If I did not buy the toll pass then I would be charged $25 for every toll I paid in cash. This is completely untrue. A number of people have exposed this as a scam to force people into getting the toll pass. My main concern is that they deal with my insurance company to get their money and remove the 1500 charge from my card. I just want to move past this company as this has been a nightmare so far.

      Customer Answer

      Date: 02/24/2025

      Please let me know if this was what you need. I can also forward all my and my insurance agents emails. Again, they do not have a phone number for customer service. The number on the card is only for their office and they will not give me a number or make sure someone gets back to me. 

      Business Response

      Date: 02/25/2025

      Dear customer, We apologize for the inconvenience while renting with us. We were reviewing your contract so we can provide you a better answer. When a vehicle is damaged by the customer you need to process the insurance claim and it takes time, we are working on the documents required, you will get an update as soon as we have it.

      In all the rent a car reservation pages where you make a reservation with us you can find available all the terms and conditions of renting with us. Our terms and conditions states that:

      Your rental may have mandatory, local insurance requirements that result in additional charges at the time of hiring.

      Toll Devices
      You have the following options to pay for toll fees:
      Pay toll fees in advance at a rate of USD 15.9616.11 per day
      Decline the Supplier's toll service and pay a penalty fee of USD 26.6326.88 for every toll used during your rental
      If you remove the Supplier's toll device from the vehicle, you will have to pay a replacement fee of USD 250.00.

      You can find the link below 
      *******************************************************************************************************************************************************************************************************************************

      Please let us know if you have any questions.
      Thanks

    • Initial Complaint

      Date:02/14/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I booked a rental car through orbitz for an advertised rate of $37/day. Payment was required at booking. The website advertised to check in and avoid the counter was a broken link. Upon arrival at the remote locations check in counter, I was advised of a mandatory $63/day additional fee for tolls. The company would not release the car without acquiescence to this additional fee. This unadvertised, mandatory additional fee is unethical and misleading. The company must be held accountable for false advertising and unethical business practices. ****** shall be forced to delist this business or report the ACTUAL cost of the rental.

      Business Response

      Date: 02/17/2025

      Dear customer, We apologize for the inconvenience while renting with us. We were reviewing your contract so we can provide you a better answer.

      In all the rent a car reservation pages where you make a reservation with us you can find available all the terms and conditions of renting with us. Our terms and conditions states that:

      Toll Devices
      You have the following options to pay for toll fees:
      Pay toll fees in advance at a rate of USD 15.9616.11 per day
      Decline the Supplier's toll service and pay a penalty fee of USD 26.6326.88 for every toll used during your rental
      If you remove the Supplier's toll device from the vehicle, you will have to pay a replacement fee of USD 250.00.

      You can find the link below 
      *******************************************************************************************************************************************************************************************************************************

      Please let us know if you have any questions.
      Thanks

    • Initial Complaint

      Date:01/03/2025

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On November 23, 2024, I booked a rental car through Plum Benefits (Order #********, Confirmation #US235268190). Upon picking up my rental on December 26, 2024, around 8 PM, I was informed by your representative that I would be charged an additional $43.87 along with a $1,000 holding fee.When I inquired about the $43.87 charge, the representative explained that it was a fee to cover the rental in the event of an accident that renders the vehicle unable to be rented. I provided my ***** full coverage auto insurance policy information, and the representative assured me that the charge would be refunded upon the cars return. Two separate transactions were then processed on my Discover card: one for $1,000 and the other for $43.87.On December 29, 2024, I returned the rental car in the same condition as I received it. When I questioned the representative about the pending charges, I was told that the previous representative had misinformed me. I was assured that the $1,000 holding fee would be removed within three days but that the $43.87 charge would remain because, according to the company, ***** does not cover rentals in such scenarios.This charge is unjustified. I have full coverage auto insurance, and the vehicle was returned without any damage, enabling Zezgo to continue renting it out. As of today, the $1,000 holding fee and the $43.87 charge remain on my Discover card.I am requesting a full refund of $1,043.87 to resolve this matter promptly.Thank you for your attention to this issue. I look forward to your swift resolution.Sincerely,****** ******

      Business Response

      Date: 01/20/2025

      Dear customer, We apologize for the inconvenience while renting with us. We were reviewing your contract so we can provide you a better answer. When you decide to be 100% responsible for the vehicle you must have coverage for the following insurance coverage liability, collision and partial damage waiver. At the moment your geico only covers collision and liability of the vehicle.

      Also, your security deposit was released on the 12/31. Find the receipt attached.

      In all the rent a car reservation pages where you make a reservation with us you can find available all the terms and conditions of renting with us. Our terms and conditions states that:

      Your rental may have mandatory, local insurance requirements that result in additional charges at the time of hiring.

      You can find the link below 
      *******************************************************************************************************************************************************************************************************************************

      Please let us know if you have any questions.
      Thanks

    • Initial Complaint

      Date:12/29/2024

      Type:Service or Repair Issues
      Status:
      Unresolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Confirmation # NNUWYK I rented a vehicle from *************** on 10/8/24 thru Flexways Car Rental. On 10/15/24, the vehicle was in an accident involving the other driver on the rental agreement ( ********* ******) with another driver. According to the police report the other driver was cited. Zezgo initiated an investigation, however at the time I had to pay $1000 , which is my personal car insurance deductible. 8 have made multiple attempts to reach Zezgo customer service in which I was only provided the email address. There has been ZERO reply and I want my money back!!!! It appears there have been several complaints similar to this and honestly very poor business not to even receive a reply or update. It doesn't take 3 months to investigate when you clearly have the police report in front of you. I would appreciate immediate resolution to this issue ASAP I am writing to seek clarification regarding a recent rental experience with ***** in *******. I rented a vehicle on October 8, 2024, and at the time of check-in, I was charged a $1,000 deposit and an additional $176.25 for waiving the insurance.Unfortunately, the car was involved in an accident on October 15, 2024, and I would like to note that the individual driving the rental was not at fault. On October 18, I returned to ***** with the police report, and I was informed that I would need to pay my fathers deductible of $1,000.Could you please provide me with information regarding whether this amount will be returned to me following the resolution of the incident? I would greatly appreciate your assistance in this matter.Thank you for your attention to this inquiry. I look forward to your prompt ************* regards,

      Business Response

      Date: 01/06/2025

      Dear customer, We apologize for the inconvenience while renting with us. We were reviewing your contract so we can provide you a better answer. When you are involved in an accident the insurance deductible is required, insurance claims takes a while to investigate and close it. As we mentioned before once the claim is closed we will contact you with an answer as soon as possible.

       

       

      Customer Answer

      Date: 01/06/2025

       
      Complaint: 22743983

      I am rejecting this response because: this claim shouldn't have been processed under my insurance nor should I had paid $1000. I wasn't even in the car the day of the accident. My Father, ******** ****** was driving and was hit by another driver that was at fault and noted in the police report.  The $1000 should refunded to me!!

       

      On a side note, after multiple attempts to email you without any reply and the phone number listed just rings, I question the legitimacy of your organization!! I have to file a report with the BBB to get a response?? Obviously there are numerous issues and complaints filed against Zezgo, noting a SCAM!!   

      I want my refund!!!

      Sincerely,

      ****** ******

    • Initial Complaint

      Date:12/28/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      FLEXWAYS IS HORRIBLE!!! DO NOT I REPEAT DO NOT USE!!!!!!! Long story short on Xmas day DUE TO TIME , 2 HUNGRY CHILDREN AND AN ***** WITH ME I HAD TO CONTINUE TO GET TO MY HOTEL DUE TO BEING REFUSED THE RENTALS CAUSE MY RESERVATION WAS CANCELLED AND MADE FOR FEBRUARY UNDER MY NAME WITH THE SAME CONFIRMATION NUMBER I GOT FROM PRICELINE NOT FLEX. I DID NOT REQUEST NOR MADE MYSELF. DID NOT GET ANY NOTIFICATIONS ABOUT A NEW RESERVATION.I HIGHLY RECOMMEND NOT TO USE FLEXWAYS TO AVOID SUCH MISHAP. OVERALL, MY VACATION WAS GREAT BESIDES WHEN IT CAME TO THE RENTAL. NOW I AM SEEKING A FULL REFUND DUE TO ALL THIS and plan to write a review EVERYWHERE !!!!

      Business Response

      Date: 01/06/2025

      Good morning,

      We apologize for the inconvenience while renting with us. We were reviewing your reservation so we can provide you a better answer. This was a busy season and we only have car for the reservations availability. It was not our responsibility that your reservation was made by mistake for February.

      Please let us know if you have any questions.

      Thanks

    • Initial Complaint

      Date:12/02/2024

      Type:Service or Repair Issues
      Status:
      Unresolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We arrived in ******* on 8 November 2024. We pre-paid for a rental car with ZezGo via **********. The rental car was covered by our ********** OneKeyCash rewards with no balance due. The vehicle was fully operational the night of 8 November however upon arrival in ***********, ** on 9 November the car would not start. The lights in the car functioned and doors unlocked but ignition would not turn over. The dashboard said mechanical failure consult manufacturer. 13 attempts were made to contact ZezGo, unsuccessfully, before contact was finally made. We were advised we had to go through ****** and pay the *** fee up front to have the car jumped ($79) however ZezGo would reimburse the *** fee. The jump start was able to turn the car over however, the *** tech said the battery was corroded and completely depleted measuring well below what is necessary to restart the battery after the car is turned off. The tech advised once the car was turned off it would not turn over again. As soon as the ignition was turned off we were unable to start the car again. After 24 hours, dozens of calls, texts, and emails between us, ******* ***, and ZezGo the car was finally towed back to ZezGo and they told us they would need us to email to discuss the battery issue. I emailed the ************** ************************************ seven times over a two week period. I then reached out to the corporate office who said they would need to reach out to the **************. Despite two separate tow truck drivers having to jump the vehicle to get it running and advising the battery was corroded and they had concerns about the vehicle being driven; on 2 December ZezGo corporate advised that the ******* manager did not think they should have to cover the cost of the *** jump start and they were confident the issue was the full fault of the customer. Even after over 18 emails the company has refused to provide contact information for any managers/supervisors in either the ******* or corporate office.

      Business Response

      Date: 12/05/2024

      Dear customer, We apologize for the inconvenience while renting with us. We were reviewing your contract so we can provide you a better answer. We checked the battery and it is on good conditions, the car hadn't presented that problem since it's back with us. 

      Please let us know if you have any questions.
      Thanks

      Customer Answer

      Date: 12/05/2024

       
      Complaint: 22630552

      I am rejecting this response because:

      Multiple mechanics sent out at the request of Zezgo (the rental car company) advised this battery was in poor condition and should not have ever been put on the road.  We were also advised by the company direct during recorded calls that the expenses from these mechanics would be refunded as Zezgo did not have any warranties on their vehicles  

      We will not be satisfied until 100% refund is issued.


      Sincerely,

      **** ***********

    • Initial Complaint

      Date:11/04/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Subject: Request for Refund of Erroneous "Loss of ************** Charge Booking Number: NMVAVR Hello,I am reaching out regarding an erroneous "Loss of ************** charge applied to my rental car booking #NMVAVR. I booked this rental using my ************* Priceline VIP card, which provides extensive rental car coverage, including loss-of-use charges. According to Pricelines terms, when this card is used for payment and rental company coverage is declined, coverage includes:Physical loss and/or theft Valid loss-of-use charges Reasonable and customary towing charges For reference, see the attached Barclays document pages 13 to 15 which explains how I am covered as described above.Please process a refund for this duplicative charge. I appreciate your timely attention to this matter, and a prompt resolution will prevent the need for further action with the BBB.Thank you for your understanding and assistance.Respectfully,****** ******* Cell: ************

      Business Response

      Date: 11/05/2024

      Dear customer, We apologize for the inconvenience while renting with us. We were reviewing your contract so we can provide you a better answer. The insurance that you paid with us is Partial Damage Waiver that is an insurance that covers depreciation of the vehicle in case of an accident and the days we can't rent the vehicle due to repairs and that insurance does not cover it.

      Please let us know if you have any questions.

      Thanks,

    • Initial Complaint

      Date:11/03/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company defrauds people the scam works as follows. They rent you a car with a problem then they claim that you are the one who caused it and charge you for it. For me it was a crack in the windshield. When I first looked at the car I thought the window was recently washed and there was water on the window. After I drove it for 30 miles I found out of it was a crack in the windshield. I took photo of the crack and contacted the company. They are charging me 1350 for rhe crack alone beside what I already paid for the car.Enclosed please find the following:1) A photo of the damage of the windshield that I took on September 29. Same day I took the car.2) A screen shot of my phone that shows two calls that I did to FlexWays on Sept 29. The phone number is ************ which I got from priceline.The first call they tried to transfer me to the rental office and no one answered.The second call I told them to enter it on file that there is crack in the windshield and I asked that the rental office returns my call which they never did.3) The car they gave me had ****** miles on it and there was a Red light saying it required maintenance.

      Business Response

      Date: 11/04/2024

      Dear customer, We apologize for the inconvenience while renting with us. We were reviewing your contract so we can provide you a better answer. When you decide to be 100% responsible for the vehicle you need to returned the vehicle the same way we give you the car. When we inspect the car with you there was no crack on the windshield.

      We apologize for the inconvenience.

      Please let me know if you have any questions.

      Thanks,

      Customer Answer

      Date: 11/04/2024

       
      Complaint: 22508379

      I am rejecting this response because: No one inspected the car with me. That is a lie. I was given the keys and the name and model of the car. Also when I called they never called me back although I told them there was a crack in the windshield and they should enter it.

      Sincerely,

      ****** *****

      Business Response

      Date: 11/05/2024

      All the customer are informed that they need to check the vehicle, scan the ** code and upload all the photos from the car and all the details. At the time of pick up you didn't inform about the crack and the photo was taken outside of the office.

      Customer Answer

      Date: 11/07/2024

       
      Complaint: 22508379

      I am rejecting this response. In your previous response you claimed that you checked the vehicle with me.  I would assume you have cameras to show me and someone from the rental company checking the vehicle. I checked on Sept 29 around 2:00 pm so keep the video.

      You also claimed that the vehicle was 100% which is not true.

      I guess the only option is to go to court. Please remember that I reached out for a settlement before that. 

      Sincerely,

      ****** *****

    • Initial Complaint

      Date:10/15/2024

      Type:Service or Repair Issues
      Status:
      Unresolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On Aug 20 I rented a ****** Versa from Zezgo in *******, ** at the location nearest the ***********. The charges were to be $118.09 and there was a $250 security deposit which was to be refunded upon return of the car. I was to bring the car back on Aug 24th. I ended up returning the car on Aug 23 (as the attached receipt shows) and was told by **** who checked in my car, walked around the car to assure no damage and sat in the car to check mileage and fuel levels, and looked to make sure I had not left trash in the car) that everything was fine and my deposit would be refunded. When I got my credit card statement, after returning home, the $250 was charged on my bill. I reached out to Zezgo corporate who said I'd have to take it up with my credit card company - they said that I had to take up with Zezgo. I have emailed corporate to no avail, only run around statements such as there was off roading damage, which was impossible since I did not take the small car off roading and I told them that, they said they would reach out to *******. I called ************** and they said that there was smoke damage, which I told them was impossible since I do not smoke and no one smoked in the car while it was in my possession. The lady on the phone said I'd have to email their claims department which I did and they stated in the attached email that there was cigarette remains in the car and a strong smell, to which I wrote back and said at this point they are making up all kinds of excuses and have scammed me out of $250 because a NON SMOKER leave cigarette remains in a car and there was no smoke smell in the car while it was in my possession, because as a NON SMOKER I can't stand the smell of smoke and I would have noticed! This company has taken my $250 and scammed me out of the money making excuses with no proof or evidence of these claims. I want my $250 back and have tried everything I can think of to accomplish this on my own, now I need your help please.

      Business Response

      Date: 10/16/2024

      Dear customer,

      We were reviewing your information and when we inspected the car there were cigarette remains in the car and a strong smell, and our agreement indicates that if you smoke inside the car there will be a charge of $250 penalty. 

      Please let me know if you have any questions.

      Thanks,

      Customer Answer

      Date: 10/16/2024

       
      Complaint: 22423751

      I am rejecting this response because:  As I told them in my email response to them directly and as I put in my BBB information I am NOT A SMOKER therefore I did not buy any cigarettes nor were any cigarettes smoked in the car while it was in my possession, therefore these allegations are false, made up just to scam me out of money.  My friends who helped me in returning the car would also be able to verify that the car was clean, no smell, no smoke, no trash even left in the car.  These people are just trying to scam me out of $250.   

      I have traveled a lot this year and had many rental cars from various companies and when I travel, it is always my husband and myself and NEVER has any other company accused us of smoking in a car because we do NOT smoke... That's like saying someone had a dog in the car when they do not own a dog... Simply ridiculous!!! 

      I do not accept this made up excuse, especially since this is the 3rd excuse the company has told me as to why they kept my $250... First it was said to be the charge for insurance which I told them I didn't take and had proof I didn't take their insurance.  Then they tried to say it was from off roading damage, which I told them I did not take a ****** Versa off roading and their person who checked in the car, ****, stated there was no problems or damage to the car.  Now they are saying there was cigarette remains and a strong smoke smell, which is simply absurd to a NON SMOKER!!!! 

      I want my $250 back, and since I turned the car in a day early, I should be receiving a refund of a day's rental, and compensation for all the headaches they are causing me by stealing my money!


      Sincerely,

      ********* ******

    • Initial Complaint

      Date:10/08/2024

      Type:Service or Repair Issues
      Status:
      Unresolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I rented a car from Zezgo in *******, ******* October 2-7, 2024. I paid upfront through a travel agent. When I arrived at Zezgo, I was told I owed $275.52 for insurance and tolls and a $250 deposit. The travel agent was not told any of this when she booked the car for me. I was told that I had to $15.96/day for tolls because all roads in ******* are tolled roads and if I didn't pay up front, I would owe $25/day to them upon return of vehicle and fined up to $500 from the state of *******. After driving around, I found out not all roads in ******* are toll roads. I feel like I was scammed into paying more for a vehicle than I should have been.

      Business Response

      Date: 10/09/2024

      Dear customer, We apologize for the inconvenience while renting with us. We were reviewing your contract so we can provide you a better answer.


      In all the rent a car reservation pages where you make a reservation with us you can find available all the terms and conditions of renting with us. Our terms and conditions states that:

      Toll Devices
      You have the following options to pay for toll fees:
      Pay toll fees in advance at a rate of USD 15.9616.11 per day
      Decline the Supplier's toll service and pay a penalty fee of USD 26.6326.88 for every toll used during your rental
      If you remove the Supplier's toll device from the vehicle, you will have to pay a replacement fee of USD 250.00.
      Please let us know if you have any questions.
      Thanks

      Customer Answer

      Date: 10/09/2024

       
      Complaint: 22395019

      I am rejecting this response because:

      I was told by the people that I had to pay $15.96, no ifs, ands, or buts about it. I was not given the option to pay as I went and was told that $25/day would be added to my final bill. I know for a fact that I did not rack up $15.96/day in tolls and want a refund.

      Sincerely,

      ****** *******

    Zezgo Orlando,LLC is NOT a BBB Accredited Business.

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