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Find a Location

Orlando Best Cars LLC has 1 locations, listed below.

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    Business ProfileforOrlando Best Cars LLC

    Auto Renting and Leasing

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7350 Futures Dr Ste 9, Orlando, FL 32819
    BBB File Opened:
    9/12/2018
    Years in Business:
    6
    Business Started:
    2/27/2018

    Industry Tip

    BBB Tip: Renting a car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/03/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I am in vacations in the USA and I decided to rent a car. I contacted the Owner directly via Facebook in a Marketplace ad on December 7, 2021. The owner always responded to messages (in the Messenger app and also on*********), he was solicitous, he took the car to the******** where I was, then I dropped him off at his home at****************************. The agreed amount was: $350 for one week + a $100 refundable deposit for tolls and possible damages. I have photographs of the car, the condition it was in, and I delivered it in pristine condition, with a full gas tank and in compliance with our agreement. The return of the deposit amount should be made (discounting tolls) within 4 working days, in person or he said could be also by bank transfer. As I returned the vehicle on December 14th, I waited until the following week, I've been trying to contact the owner's in two numbers, messages are delivered, he even constantly changes his profile photos on********* (which means that the numbers are active ) and he hasn't replied to messages since December 21st. Almost every day I text and have been patient, I've been treating him well, no bad words or anything like that. I would really like a justification as well as my money back. The contact numbers I have are: *************** and ****************** the agent's name is SEUNG J** H***.

    Customer Reviews

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    How BBB Processes Complaints and Reviews

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    BBB Serving Central Florida

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