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Find a Location

Rainaldi Home Services has 1 locations, listed below.

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    Business ProfileforRainaldi Home Services

    Air Conditioning Contractor
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.61/5stars

    Average of 62 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/31/1999

    Years in Business: 50

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    This company offers residential and commercial plumbing contractor, air conditioning and water heater services.

    Electronic Leak Detection, Water Heaters, Drain Cleaning and Sewer Rooter Service, Garbage Disposals, Clogged Drains and Leaking Faucets, Toilet Repairs, Certified Backflow Prevention and Video Camera Sewer Line Inspection, Water heater repair and maintenance, Air Conditioning Tune Ups and Maintenance service.

    Business Details

    Location of This Business
    Orlando, FL 32807-3642
    BBB File Opened:
    8/31/1999
    Years in Business:
    50
    Business Started:
    1/1/1974
    Business Started Locally:
    1/1/1972
    Business Incorporated:
    1/1/1974
    Accredited Since:
    8/31/1999
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    41
    Alternate Business Name
    • Rainaldi Plumbing, Inc.
    Business Management
    • Craig Parks, Operations Manager
    • Christopher Rainaldi, Vice President
    • Theresa Brush, Office Manager
    Contact Information

    Principal

    • Craig Parks, Operations Manager

    Customer Contact

    • Craig Parks, Operations Manager
    • Christopher Rainaldi, Vice President
    • Theresa Brush, Office Manager
    Additional Contact Information

    Fax Numbers

    • (407) 380-7780
      Primary Fax

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/16/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    We paid Rainalid Home Services $19,500 to Repipe our home. This service was January 26, 2022 with a 10 year warranty on the work. The specifics you can read on the attached receipt, but specifically included was the cost to repair all the drywall holes they cut into the house to repipe it. When the work was done we did not live in the house due to a burst pipe that had caused the need for major repairs, we chose to repipe as a precaution. Once we moved back in toward the end of 2022 we found they did not repair a large hole in my daughter's closet. We have contacted them on multiple occasions to repair a hole they missed in my daughter's closet. At one point they even had a tech our looking at other problems and he took photos of it and said someone would call to schedule the drywall person. After weeks I tried again, after another month I tried again. Everytime I call they say the same thing and nothing has been fixed. My 3 year old is afraid of her closet because of this hole and we just want someone to hold up their end and finish the job.
    Read More

    Customer Reviews

    62 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Margo W

    4 stars

    02/26/2024

    Contracted Rainaldi to repair a broken sewer pipe. From the very first contact with the company I experienced professionalism, respect and doing everything they said they would do. ****** who came out was a pleasure to deal with, ****** in the office, the courier and ***** and his crew ***** and *****. Really good decent people. The work was done well. The only weak link was the person that was contracted to pour the concrete. He came 2 days later. Nice guy but felt there could have been more attention given to a better cosmetic finish. He did what he was supposed to do (pour concrete). Now I have a dark grey spot in my cream colored driveway. I can only give a 4.5 MW

    Local BBB

    BBB Serving Central Florida

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