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Find a Location

Action Air of Florida has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Action Air of Florida

      501 N Hudson Street Orlando, FL 32835-1162

      BBB Accredited Business
    • Action Air of Florida

      PO Box 617409 Orlando, FL 32861-7409

      BBB Accredited Business

    Business ProfileforAction Air of Florida

    Air Conditioning Contractor
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/7/2016

    Years in Business: 33

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    Action Air of Florida has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Action Air of Florida

        501 N Hudson Street Orlando, FL 32835-1162

        BBB Accredited Business
      • Action Air of Florida

        PO Box 617409 Orlando, FL 32861-7409

        BBB Accredited Business
      Location of This Business
      501 N Hudson Street, Orlando, FL 32835-1162
      BBB File Opened:
      10/1/2004
      Years in Business:
      33
      Business Started:
      3/22/1991
      Business Started Locally:
      3/22/1991
      Date of New Ownership:
      6/1/1990
      Accredited Since:
      11/7/2016
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Partnership
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      8:00 AM - 5:00 PM
      Contact Information

      Principal

      • Joseph L Thompson, Partner

      Customer Contact

      • Joseph L Thompson, Partner
      • Susan Maurer, Office Manager
      • John Nowakowski, Owner
      • Parker Thompson, Associate
      Additional Contact Information

      Fax Numbers

      • (407) 292-9888
        Primary Fax

      Industry Tip

      BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/23/2022

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      On March 9, 2022 I called Action Air Florida for an AC problem. They dispatched a tech that troubleshooted the AC and told me they would send me a quote by e-mail. I was charged $95.00 for the call and the work estimate. On March 10, 2022 I called to follow up on the quote, that I had not recived and I was told the quote would be sent to me soon. I confirmed my e-mail address and they stated that it was accurate. On March 11, 2022 after not receiving the quote I called again and I was told that I was not getting a quote. I was charged $95.00 for absolutely nothing, Action Air Florida stole my hard earned money. I have no quote, my AC still broken and now I have to call someone else that will charge me another service call fee. This company should not have a good rating. They took my money and have nothing for it. I have reported this FRAUD to the Osceola Police Department. I would appreciate it if the BBB takes account of this incident and properly document it. Thank you
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nancy H

      5 stars

      07/27/2021

      Actually, I called this a/c company (Action Air of Florida) for the first time in July (2021) as a result of their listing with BBB. I needed a new a/c unit for a business location and was very satisfied with their overall performance from the prompt, courteous, and efficient office personnel to the installation staff. John, the owner, was in constant communication, overseeing everything from start to finish. I would definitely recommend this company to anyone needing such service for home or business.

      Action Air of Florida Response

      07/29/2021

      Thank you, Nancy, for your kind words! We strive for 100% customer satisfaction and we are pleased to hear we met that goal with you! We look forward to speaking with you again in the future should you need our services.

      Local BBB

      BBB Serving Central Florida

      BBB Reports On

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