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Business Profile

Collections Agencies

Global Processing Services, LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Global Processing Services, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 85 total complaints in the last 3 years.
    • 47 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/11/2023

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The representatives are harassing me, by calling and texting me with false allegations of taking out a cash advance in 2017 for $400 from a business I have never heard of and did not patronize. They are threatening me with a lawsuit, which seems like harassment and fraud, causing stress and unnecessary anxiety. I have asked them to cease and desist all contact which they are not doing, by continuing to contact me.

      Customer Answer

      Date: 10/11/2023

      The place  that they state I owe is a cash advance business. I have never heard of the place. 

    • Initial Complaint

      Date:10/10/2023

      Type:Order Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I recently began receiving multiple calls daily from different numbers, with threatening messages left claiming I needed to contact the debt collector GLOBAL PROCESSING SERVICES, LLC (****** ***** *** before garnishment and/or a court appearance occurred. I finally called back and was told I owed $1700 for a pay day loan from 2016 I have no recollection of taking out. They would provide no proof or documentation until I provided my bank information. They said for $389 I could settle this amount, and so I gave in and agreed to pay four installments. They emailed a contract which I signed, allowing for these deductions. Today, however, I received another call of this exact same nature, under a different company name, and I suspect they see me as an easy mark and are trying to intimidate more money out of me. After reading so many reports here about the same practices and even similar amounts claimed to be owed for pay day loans, I feel I was scammed. I now regret that I agreed to these four bank deductions I signed a contract for, and I want this company to void that contract and cease from pursuing money from me.

    • Initial Complaint

      Date:09/22/2023

      Type:Billing Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Someone called me from Global Processing Services claiming that I owe $1700 to **** *** *** from 2016.
      I’ve been in ******* ** from ****-****.
      I have no idea what this is about. I believe it’s * ***** *hey called me from *************

    • Initial Complaint

      Date:08/22/2023

      Type:Sales and Advertising Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      As of today, there has been no further contact from the company.

      Customer Answer

      Date: 08/22/2023

      I received a call with threatening calls of legal action and garnished wages. Refused to provide any information. I want the calls to stop. I do not want to be continued to be harassed and threatened.

    • Initial Complaint

      Date:08/11/2023

      Type:Delivery Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Received a text message about avoiding non-compliance and escalation to call 904-********, when I called the number it was a non working number so I opted out of receiving anymore text messages. But it’s not the first time they have called or texted. At this point they are harassing me.

    • Initial Complaint

      Date:08/11/2023

      Type:Billing Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have received several harassing phone calls from a woman named ***** who says she works for Global Processing Solutions,
      Global Processing Solutions website provides a phone number that goes straight to voicemail.
      Amber claims to be try to settle a debt taken from a PayDay loan company.
      Beyond this, I have no information.
      She refuses to send documentation of original paperwork that would show when and where loan was taken along with signature.
      I've been a homemaker for the past 23 years thus haven't received a pay check in that time.
      I have filed a report with the Georgia Bureau of Investigation Fraud dept.
      She has offered several different 'settlement fees" claiming the debt was approximately $1700.
      I am including the only documentation that she has provided.
      Thank You,
      ****** *******

    • Initial Complaint

      Date:07/28/2023

      Type:Product Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company continues to call and harass me and my wife over a debt that was supposedly defaulted even after having been informed they need to contact my attorney about this collection. They call from local numbers and do not disclose that they are attempting t collect on a debt and when questioned for more company information they hang up the call.

    • Initial Complaint

      Date:07/27/2023

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ***** from Global Processing called me to inform me that I owe 1764 on a payday loan that will be going to collections. She won't provide any documentation regarding such and there has never been a payday loan. I called back from another number that they didn't have and was told that they can't talk to anyone.

      Customer Answer

      Date: 07/28/2023

      I do not have the credit reporting yet, only that they indicate they are sending it to them. 

    • Initial Complaint

      Date:07/27/2023

      Type:Sales and Advertising Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received a text message stating I needed to contact GPS before my account was sent to their processing dept. I called and they had information on me from 12+ years ago stating I took a payday loan out with Advanced America, which I have no idea who they are, and I have had 2 payday loans, but it was never with them, plus those other 2 payday loans have been paid off since 2016. Furthermore, they stated that if I didn't pay $300 that day or at least set up a payment arrangement for $500.00 bi-weekly with a payment of $100.00 that I would be sent to the legal dept for garnishment. I didn't have time at that moment to research them so I gave them a prepaid debit card number with no money on it to shut them up until I could look into them. I gave the rep that called me my email address at least 3 times because I told them I wanted to see these documents they have and their little agreement to pay so I could have my attorney look it over and I never received anything. The number that I was given was ************ if i had any further questions but I received a text from ************ to call a number at ************ initially that started all of this. I have no idea who these people are nor have I ever did business with the company they are saying I did, but she claimed to have paperwork showing I signed a contract and everything but wouldn't send it to me so I could see for myself.

    • Initial Complaint

      Date:07/26/2023

      Type:Order Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 7/26 they called stating a wage garnishment for a Payday Loan under my maiden name. I asked for them to send me paper documentation and I would get with my lawyer to settle payment. They refused. Lady was rude and agressive. I have never taken out a payday loan so know this isnt true

    Global Processing Services, LLC is NOT a BBB Accredited Business.

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