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Find a Location

Senior Healthcare Direct has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforSenior Healthcare Direct

    Insurance Agent
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.13/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/29/2015

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers education for seniors regarding their Medicare Supplement and Medicare Advantage Insurance options.

    Products & Services

    1) We educate Seniors about their Medicare Insurance options.
    2) We represent all of the top Medicare Supplement and Medicare Advantage Plan Companies.
    3) We offer great customer service that includes annual policy reviews.

    Business Details

    Location of This Business
    3180 Curlew Rd, Oldsmar, FL 34677-2629
    BBB File Opened:
    5/20/2015
    Years in Business:
    11
    Business Started:
    6/18/2012
    Business Incorporated:
    6/18/2012
    Accredited Since:
    5/29/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of L079134 for this business, issued by Department of Financial Services

    These agencies may include:

    Department of Financial Services

    200 E Gaines St

    Tallahassee FL 32399

    (877) 693-5236

    https://www.myfloridacfo.com

    BBB records show a license number of P208839 for this business, issued by Department of Financial Services

    These agencies may include:

    Department of Financial Services

    200 E Gaines St

    Tallahassee FL 32399

    (877) 693-5236

    https://www.myfloridacfo.com

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • eBache, LLC
    Additional Contact Information

    Fax Numbers

    • (855) 294-0096
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/23/2021

    Complaint Type:
    Order Issues
    Status:
    Answered
    I have just been approved for Medicare, Faith E. from Senior Healthcare Direct called my house. She stated that she was dealing with the suppliemental plans. She told me that I qualified for Plan N. I asked her to explain it and she stated that it covered all out of pocket expenses. I asked her twice about her statement and she assured me that it covered all out of pocket expenses. I recently attended a doctors appointment and I received a bill in the mail. When I called the company that was supposed to be paying the bill, I was told that I had not met my medicare deductible therefore it was not covered. I tried to contact Faith E. who sold me this plan under false pretenses however she is not returning my call. I want it to be known that Senior Healthcare Direct employs individuals that practice predatory sales tactics and it cost individuals like me thousands of dollars. That money could be applied to medicare deductibles and we would save money over there charges
    Read More

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sherry K

    1 star

    03/19/2024

    These people are driving me crazy with their excessive phone calls. I get about an average of 8 a day. When you try to call to call back from the number they just called from, it says it's not a working number. I will not do business with a company that uses burner phones. They call from a different number each time. It's becoming harassing.

    Local BBB

    BBB of West Florida

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