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Find a Location

Moon Tide Garden Escapes LLC has 1 locations, listed below.

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    Business ProfileforMoon Tide Garden Escapes LLC

    Retail Stores

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5581 S Pine Ave, Ocala, FL 34480-7596
    BBB File Opened:
    3/31/2017
    Years in Business:
    8
    Business Started:
    11/9/2015
    Type of Entity:
    Sole Proprietorship
    Contact Information

    Principal

    • Brett William Foote, Owner

    Customer Contact

    • Brett William Foote, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/11/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    On 3/27/2022 Bret (owner of business) agreed to make a metal trellis for us. The cost was $350 USD that was charged to our credit card that day. He said he would have the piece finished in 10 days. After two weeks of not hearing from him, we called and he said he would have it done the following week. This also did not happen. After multiple in-person, text messages and unanswered phone calls asking for our money to be refunded we felt we had to take the issue further. His staff Kersten and Theresa also stated to us they would personally talk to him about our issue and have him contact us, with Theresa stating she would call us and let us know. We never received a call from her either.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Patricia H

    1 star

    10/11/2022

    I paid Brett Foote $1,000 in Oct of 2020 to create a metal statue of a Brahman bull that was to be delivered by Christmas 2020. It was never created or delivered. I was told lie after lie about when it would be delivered and why it was delayed and almost 3 years later no delivery. He no longer responds to messages. This was out and out fraud!

    Local BBB

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