Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Sunset Moving & Storage Group Inc. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforSunset Moving & Storage Group Inc.

            Moving and Storage Companies

            At-a-glance

            Customer Reviews

            2/5stars

            Average of 4 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            BBB File Opened:
            7/10/2015
            Years in Business:
            10
            Business Started:
            1/6/2014
            Business Incorporated:
            9/24/2013
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Mr. Edgardo Escalante, President
            Contact Information

            Principal

            • Mr. Edgardo Escalante, President

            Customer Contact

            • Mr. Edgardo Escalante, President
            Additional Contact Information

            Fax Numbers

            • (754) 551-6399
              Primary Fax

            Phone Numbers

            Industry Tip

            BBB Tip: Hiring a mover

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/22/2021

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Was searching for a company to do my move. Found this moving company and decided that I was going to do it with them. They quoted me 525 that include three hours of labor, travel time and the truck. Once they get to the house they ask me how much things I have, and etc. It wasn't much it shouldn't of taken them more than 2 hours. They started talking, using the phone and one of them is the owner of the company. My mom noticed this and asked him why they were taking so much and taking so much time to do the move. His employee answered if you don't like it do it yourself. They took over 5 hours and half to perform the move. This company is horrible and has really bad reviews. I tried giving them a chance and regret it. I have attached the original quote. That was 525 but he charged me a extra hour and a half on purpose because they could of done it in a way shorter time period. They just decided to extend the time to charge more.
            Read More

            Customer Reviews

            4 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Alan P

            06/23/2022

            These movies showed up late because they were in front of my condominium couldn't find my apartment in drove away. When they got upstairs I found out why they don't speak a word of English, they require a voice recognition software to communicate at all, how two of them were paired together rather than sending at least one person capable of speaking English is insane. A job ***** of their company estimated at 3 hours total took from 10:45 a.m. to 3:45 p.m. these drivers were unprofessional. Had to stop every few minutes to use the voice recognition software which was poor because it took multiple attempts to communicate, then translate my words or their words. This cost hours of needless time. Of course these thieves decided that was my problem and held my first hostage, when I refuse them a second time to bump me again after they already bought me $600 they left with my remaining furniture that was supposed to be offloaded and put it with the stuff going to the dump. These are dangerously **** poor movers. They didn't even come with a screwdriver ******** or Flathead. They do to ask for things for personal use. How unprofessional is that, they didn't even bring water with them. Before they came I labeled everything going to different places and they couldn't comprehend where or why things had a certain word of going on that truck cool ***** suggested the very same thing to me as far as teaching things in the way they would come off the truck. Dangerously unprofessional and these two gentlemen did the one thing. They knew how to stop and let their boss work me over. STAY CLEAR OF THIS COMPANY. I did not get a shifyrobe and two lamps, plus they didn't reassemble things that need to be disassembled at my old place. They stopped me to work me over some more which took translation too. Not that they can handle translation. Very dangerous to employ must assist on a flat rate no hourly determination only. No matter what!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

            Local BBB

            BBB Serving Southeast Florida & the Caribbean

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.