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Student Loan Help Group has 1 locations, listed below.

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    Customer ReviewsforStudent Loan Help Group

    Student Loan Services
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    292 Customer Reviews

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    • Review from Danielle B

      5 stars

      09/11/2024

      Great service! *********** was my senior enrollment counselor. I had lots of questions and she answered them all

      Student Loan Help Group Response

      09/12/2024

      Dear **************,

      Thank you for your fantastic review! We're so glad to hear that you had a great experience with *****. It's wonderful to know she was able to answer all your questions and provide the support you needed. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help!

      Best regards,

      Team TSLHG

    • Review from Lisa Y

      5 stars

      09/10/2024

      Excellent customer service! They are very responsive to all questions and are on top of monitoring my account.

      Student Loan Help Group Response

      09/11/2024

      Dear ****************,

      Thank you for your wonderful feedback! We're delighted to hear that you're satisfied with our customer service and responsiveness. Monitoring your account and ensuring your questions are answered promptly is always our priority. If you need anything else, feel free to reach out were here to help!

      Best regards,

      Team TSLHG

       

    • Review from Karen B

      5 stars

      09/04/2024

      Always very helpful and informative. They are also personable and willing to assist.

      Student Loan Help Group Response

      09/05/2024

      Dear ******************,

      Thank you for your kind review! We're thrilled to hear that you've found our team helpful, informative, and personable. We strive to provide support that not only meets but exceeds your expectations. If you ever need further assistance or have more questions, don't hesitate to reach out. We're here to help!

      Best regards,

      Team TSLHG

    • Review from Donna G

      5 stars

      08/30/2024

      Excellent service. Agency is committed to improving the financial understanding of the student loan system to individuals. Appreciate the feedback

      Student Loan Help Group Response

      09/04/2024

      Dear ****************,

      Thank you for your positive review! We're thrilled to hear that you found our service excellent and our commitment to financial education valuable. We appreciate your feedback and are here to continue supporting borrowers' understanding of the student loan system. 

      If you have any more questions or need further assistance, please feel free to reach out.

      Warm regards,
      Team TSLHG  
    • Review from Nicole R

      5 stars

      08/09/2024

      Great organization. Full of knowledge and a great source of information.

      Student Loan Help Group Response

      08/10/2024

      Dear Ms. ******************* you for your fantastic feedback! We're delighted that you found our team to be knowledgeable and a great resource. Providing clear and helpful information is at the heart of what we do, and its wonderful to know we met your expectations. If you ever need anything else, we're just a call or message away!

      Best regards, 
      Team TSLHG

    • Review from Karin W

      5 stars

      07/11/2024

      A life changing resource and I'm so appreciative of the work they do! I can't recommend TSLHG high enough!

      Student Loan Help Group Response

      07/12/2024

      Dear **************,

      Thank you so much for your kind words! We're thrilled to hear that our services have made such a positive impact on your life. Your recommendation means the world to us. We're grateful for the opportunity to assist you and appreciate your support. 

      Thank you for choosing TSLHG!
    • Review from Cami M

      5 stars

      06/29/2024

      They were so informative and helpful even when we realized I wasnt eligible for forgiveness they continued to help me and give me information.

      Student Loan Help Group Response

      06/30/2024

      Dear ************,

      Thank you for sharing your experience! We're glad to hear that our team was informative and helpful. Our goal is always to provide support and valuable information to our clients, no matter their situation. We appreciate your feedback and are here to assist you with any future needs.

      Thank you for choosing us!

      Team TSLHG

    • Review from Andrea M

      5 stars

      06/26/2024

      In short, this company deserves a 5-star rating! They are amazing to work with and knowledgable about every new change in government policy that affects student loans.I have been working with TSLHG for approximately 1.5 years. Prior to contacting them, I had spent almost 1 year on my own trying to find out information about eligibility for PSLF that applied to my personal situation. I could not find the info needed no matter how many forums I joined or people I asked. Then I found ***** and called. Within 30 minutes of my intake conversation, they had provided all the info I had been trying to glean from the internet on my own. I decided to become a client of theirs because navigating all of this gov't info, especially when it changes so rapidly, is extremely daunting.I am so thankful that I did because the student loan landscape seems to change every few months, and I work too much to stay on top of every change that is pushed through Congress. TSLHG has been super informative when any change to student loan forgiveness happens. And when I've had to schedule a telephone convo, they have always been extremely polite, kind and helpful.These folks are real deal. Hands down, one of the best decisions I ever made when I decided to hire them.

      Student Loan Help Group Response

      06/27/2024

      Dear ****************,

      Thank you so much for your heartfelt and detailed review. We are incredibly grateful for your 5-star rating and kind words about our team. 

      I want you to know that it's wonderful to hear that we could provide the clarity and assistance you needed within your first intake conversation, especially after your extensive efforts. Navigating the complexities of student loan policies can indeed be daunting, and we're thrilled that you found our services valuable and time-saving. 

      We are committed to helping our clients navigate these complex systems, and your positive feedback reinforces the importance of our work. Please don't hesitate to reach out if you have any further questions or need continued support. We're here to help. 

      Thank you again for your trust and for sharing your experience with others. Feedback like yours helps us continue to improve and provide the best service possible. 

      Best regards,
      Team TSLHG

    • Review from Ana D

      5 stars

      06/20/2024

      TSLHG has been an amazing company to work with. My husband and I had two excellent representatives that worked with us: ***** and *****. They stayed in touch with us and we were able to text directly with them whenever we had questions. We were able to get all of our loans forgiven and are extremely thankful. Excellent company and customer service! Worth every *****!

      Student Loan Help Group Response

      06/24/2024

      Dear ***********,

      Thank you so much for your glowing review. We are extremely grateful we were able to help you and get the outcome that you did. 

      I will forward your message to ***** and *****, They both take great pride in what they do, so Im sure it will put a smile in their face. 

      If theres anything we can do for you or anyone you know in the future, dont hesitate to reach out. Congratulations once again on getting your loans forgiven and discharged!

      Best regards,
      From Team TSLHG

    • Review from Danielle A

      5 stars

      06/19/2024

      *** was an excellent resource to take a fine-tooth comb through my loans. She helped me decide ob the best plan of action based on my circumstances at no cost and I sincerely appreciate her time.

      Student Loan Help Group Response

      06/20/2024

      Dear **********************,

      Thank you for sharing your positive experience with *** and our team! We're delighted to hear that ***'s thorough approach and expertise were instrumental in helping you navigate your loan options.


      It's wonderful to know that she could assist you in deciding on the best plan of action tailored to your specific circumstances. We're proud to offer such dedicated support. If you have any further questions or need additional assistance in the future, please don't hesitate to let us know. We're here to help.

      Best regards,,
      Team TSLHG

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