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Find a Location

High Five Moving LLC has 1 locations, listed below.

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    Business ProfileforHigh Five Moving LLC

    Moving Assistance

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    72 Pondella Rd STE 105, North Fort Myers, FL 33903-4402
    BBB File Opened:
    3/15/2022
    Years in Business:
    4
    Business Started:
    8/16/2019
    Business Incorporated:
    8/16/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Demond Williams, CEO
    Contact Information

    Principal

    • Mr. Demond Williams, CEO

    Customer Contact

    • Mr. Demond Williams, CEO

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/06/2022

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    I hired High Five Moving for $80.00 per hour for 2 workers with dollies and a tool bag to move my belongings out of my house into storage. I had rented the truck myself. So only needed the 2 workers with dollies to load truck at home and unload at Storage Facility. The 2 men showed up promptly, but with no dollies or tool bag. On worker was very good, the other one was on the phone most of the time, so basically it was only 1 guy loading the truck. After the truck was loaded my 2 Sons drove the truck to the Storage Facility and the 2 guys from High Five were to meet them there. For some reason the workers went to the wrong Facility and called me and I told them where they needed to be. The one good worker showed up, but the other one did not. High Five then sent another worker, but it took him 40 minutes to arrive and by that time my 2 Sons had helped the one worker unload the truck. I was charged $500.00 for 2 workers at 6.25 hours. I feel that I should have only been charged at the most $400.00 and that is being generous. I should not have been charged for the second guy at all. I have tried to get this resolved with High Five Moving myself, but they will not return my calls nor my texts.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Shawn S

    1 star

    07/06/2022

    Terrible company with a manager that isn't worth the chair she sits on! I get you can't control what your employees do, but you can help fix the issue. The worthless owner Wanaknee S. has done nothing to resolve a issue of one of her movers stealing a hand gun during the move! Just completely ignored emails, phone calls and has not helped with the investigation with the police. Is this someone you want to hire to be in charge of your personal belongings? Is this someone you would trust to hire people who will be in the most intimate space of your life? Your home? Nope not I, I would recommend you stay away from this shady company.

    Local BBB

    BBB of West Florida

    BBB Reports On

    BBB reports on known marketplace practices.

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