Business ProfileforNew Smyrna Chrysler Jeep Dodge

I recently purchased a 2023 Ram 2500 Mega Cab. I brought the truck in a week after purchasing to have retractable steps installed. While the truck was there they backed it into something and dented the rear bumper. After several weeks of waiting for them to call and tell me the replacement bumper was painted and ready to be installed I called and the bumper miraculously appeared that same day. I scheduled to bring the truck in the following Monday morning and was waiting for it to be replaced. I notice that the replacement bumper was only painted on the side you could see. They didn't paint the back side like the factory bumper was. So they sent me home in a rental jeep. After a few days on Thursday I called towards the end of the day to see when it would be ready. Joey M told me he would check on it in the morning and get back to me. I did not hear from Joey on Friday. Monday morning I called and was told Joey would call me back. He called me back within 15 minutes and told me that there was an issue with my bumper and they were going to have to repaint it. A few hours later around 1:50pm he called and said that it was a mistake, my bumper was fine and the truck was ready for pickup. I asked if he had personally looked at it and was sure that I would be happy with it. He said yes so I packed up my tools and left a customers house early in order to drive the 2 hours from Fort Pierce to New Smyrna to get the truck. Upon arrival I noticed the truck was orange from metal shavings and dust that was rusting all over the truck. It has been over a week since that day and I have yet to hear from the General Manager or a Sales Manager on how we can resolve this issue. I have been told by the Service Manager that my only option is to accept the truck as is after it has been at the body shop they use because it was just minor issues. He even told me that it was from the train when the vehicle was originally shipped. Which is a complete lie.