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Business Profile

Dentist

Precision Dental

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dentist.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:03/17/2023

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I recently had dental work done, i spent over ****** to have my smile better. I had 2 bridges right and left upper teeth, I was missing a tooth on each side. I also crown full arch after bridges. Its 3 months and having 6 front teeth with a gap between the gum and the crown. I have complained several times and many trips back and forth. They dont want to fix the issue. I went to another dentist for a consultation and they said they should be replaced if they originally did the work. Im now having sensitivity, I dont want to have major issues if I dont address the issues.

    Business Response

    Date: 03/20/2023

    The business responded to this complaint but asked that its response not be published

    Customer Answer

    Date: 04/04/2023

     
    Complaint: 19612204

    I am rejecting this response because:

    I originally called February the next appointment was 3/14

    I called the dentist several times finally on 3/14 I was seen by the dentist, she said that its normal to have a space between the crown and the gum line, the tooth underneath is showing.  I have exhausted all measure with the dentist they are willingly to correct this issue.  I went to another dentist  on March 16, Advance dental care for consultation and she said If she originally did the crowns she would replace them. This should not happen after 3 months.  I also just found out on Friday March 31 I tested positive for Covid-19.  So Im not able to pick up X-rays and report.  She is awaiting the results from my claim on BB.   I know I signed consent forms but I should not be having a space between the tooth and gum improperly place crown .  That is what Im told by Advance Dental Care.  If I fix the issue it will cost me ****** a tooth x 6 Ever since I started this dental procedure I have extreme pain.  I guess I will be getting attorney since they are not willing to fix the issue.  

     


    Sincerely,

    ***************************************

    Business Response

    Date: 04/11/2023

    Please see the attached. 

Precision Dental is NOT a BBB Accredited Business.

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