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Business Profile

Skin Care

Luminance Milano, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Skin Care.

Reviews

Customer Review Ratings

3.4

Average of 5 Customer Reviews

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Review Details

  • Carol P

    Date: 08/04/2025

    I ordered the wrong color, but **** was able to help me and she is sending me the correct color with no additional charge. Im really excited to try it! I also have the Under Eye Brightener and love it!

    Luminance Milano, LLC

    Date: 08/05/2025

    That's incredible to read and truly means the world to us. Thank you for being such a great and loyal customer!

  • LisaTinMA

    Date: 07/30/2025

    I LOVE Luminance Milano!!! Great products, great prices and excellent customer representitives!! Yup! I am HOOKED!!!

    Luminance Milano, LLC

    Date: 07/31/2025

    Thank you so much this message. This truly means the world to us!
    Thank you for being such a loyal customer.

    LisaTinMA

    Date: 08/04/2025

    You are so welcome!!

  • Ella L

    Date: 07/30/2025

    Absolutely love this product! It really makes it our face look and feel so smooth! I highly recommend this!

    Luminance Milano, LLC

    Date: 07/31/2025

    This truly means the world to us and we are so happy you like our product. Thank you for being such a loyal customer!

  • P. A.

    Date: 04/05/2025

    Hated giving even 1 star to these evil people! If you are looking for a pink or orange face, maybe you're a clown, then this is for you. Did not cover anything, used a brush, used a sponge, used a puff, same results pink face. But here's the best part, that money back guarantee that they are so proud to boast, YOU PAY TO SEND THEIR JUNK BACK TO CHINA! Yes, that's right, they show you an address in Naples FL USA, but you have to return their crap product to China, at your expense. And, I just discovered, that you can't track the item with the USPS when you ship USPS International, only if you pay more for premium services, I paid $20 for regular. I shipped mine back on 1/13/25, and it has been in customs clearance in China since 2/07/25. The company contacted me because of my bad review, asked me to take it down if they refunded my money, told them I had already returned it after being given the return shipping instructions as a resolution to my dissatisfaction. Run as far as you can from this rip-off company with their rip-off products. Another expensive lesson learned for me dealing with yet another China company hiding behind a US address, it should be illegal!




    Luminance Milano, LLC

    Date: 06/04/2025

    Hello ********.

    We are truly sorry our product didn't work for you and about your experience returning it. We wanted to let you know that whether or not you choose to keep the review, we issued the full refund to your account on May 15th.

    We are trying to be a better company everyday and we take all complaints into consideration. 

    P. A.

    Date: 06/05/2025

    Yes, you did issue me a full refund MINUS the $20.00 plus that I had to pay to return your product, so I really only got half my money back' but I was going to make sure you paid something back, which I'm sure most people don't bother doing and that's how you get away with selling this inferior product.The above review stands for the very same 2 reasons I left it in the first place:(1) Your product is junk and in no way works the way it is shown in your video.(2) You use a USA address in *******, but your "money back guarantee if you're not satisfied" means shipping back to ***** at the customers *********** are a dishonest & misleading company and you should certainly should try to do a LOT BETTER.

  • CARA R

    Date: 03/11/2025

    ************** PRODUCT and company. I bought and paid for the translucent powder, took over 2 weeks to get and no applicator. I tried it, it i a scam, did not nothing. I emailed to return, I was then asked if I know how to apply, seriously. Then I was told I would have to pay for it to be returned to ***** on my dime. They offered another one in its place, as my face has pink tones I asked for the peach...PEACH I DO NOT THINK SO, ORANGE IS WHAT IT IS AND WHAT MY FACE WAS AATER USING. Now I am out over $50 and for nothing but garbage. If a legit company and product they would refund.

    Luminance Milano, LLC

    Date: 03/14/2025

    Hello ****,

    We are truly sorry for the unpleasant experience. 

    I've refunded your last order, please allow 3-5 business days for the refund to be processed. Reimbursement of funds will be allocated back to the original form of payment used for purchase. Thank you.

Luminance Milano, LLC is NOT a BBB Accredited Business.

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