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          Find a Location

          Conditioned Air has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Conditioned Air

              3786 Mercantile Ave Naples, FL 34104-3355

              BBB Accredited Business

            • Conditioned Air

              1040 Knights Trail Rd Ste A North Venice, FL 34275-3654

              BBB Accredited Business

            • Conditioned Air

              14550 Global Pkwy Fort Myers, FL 33913-8888

              BBB Accredited Business

            Business ProfileConditioned Air

            Air Conditioning Contractor
            Multi Location Business
            BBB accredited business

            Contact Information

            3786 Mercantile Ave

            Naples, FL 34104-3355

            Get Directions
            Visit Website
            (239) 643-2445

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            4.57/5

            Average of 39 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            15 complaints closed in last 3 years

            11 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/3/2010

            Years in Business: 62

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers installation, repair, and maintenance of residential and commercial air conditioning systems.

            Products & Services

            HVAC

            Business Details

            This is a multi-location business.

            Find a Location

            Conditioned Air has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Conditioned Air

                3786 Mercantile Ave Naples, FL 34104-3355

                BBB Accredited Business

              • Conditioned Air

                1040 Knights Trail Rd Ste A North Venice, FL 34275-3654

                BBB Accredited Business

              • Conditioned Air

                14550 Global Pkwy Fort Myers, FL 33913-8888

                BBB Accredited Business
              Location of This Business
              3786 Mercantile Ave, Naples, FL 34104-3355
              BBB File Opened:
              9/24/2001
              Years in Business:
              62
              Business Started:
              4/1/1962
              Business Incorporated:
              11/17/1960
              Accredited Since:
              8/3/2010
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Number of Employees:
              358
              Alternate Business Name
              • Conditioned Air Company of Naples, LLC
              Business Management
              • Mr. Gregory Johnson, CEO
              • Ms. Blanca Beauchamp, Director of Human Resources
              • Mr. Jeffrey Zanella, Vice President of Customer Service
              • Ms. Diane Matty, CFO
              • Mr. Brad Moring, Vice President of Operations
              Contact Information

              Principal

              • Mr. Gregory Johnson, CEO
              • Ms. Blanca Beauchamp, Director of Human Resources

              Customer Contact

              • Mr. Walter Theodore Etzel III, Chief Executive Director
              • Mr. Gregory Johnson, CEO
              • Ms. Blanca Beauchamp, Director of Human Resources
              • Mr. Jeffrey Zanella, Vice President of Customer Service
              • Ms. Diane Matty, CFO
              • Mr. Timothy Dupre, License Holder
              • Mr. Brad Moring, Vice President of Operations
              • Ms. Tami Little, Executive Assistant
              Additional Contact Information

              Fax Numbers

              • (239) 643-0996
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

              Customer Complaints

              15 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/24/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              In 2015 I purchased a heat pump from Conditioned Air, with a 10-year warranty on parts. In December 2023, the fan on the system would not turn off, causing it to run 24 hours a day needlessly, thereby increasing my electric bills. On 12/13/24, a technician identifying himself as "******" can to my home and told me I needed a new part, and that the office would contact me. By 1/3/24, they had not contacted me, so I called & spoke to "****," who said shed get back to me. She did not. On 1/9, I called & spoke to "*****," who said she'd get back to me. She did not. On 1/15 I called and spoke to "*****," who said that "*****" would call me. He did not. On 1/22, I called & spoke to "*****" again; she said "*****" was in the building & would call me back; I asked that he call me that day. He did not. This morning (1/24) I called & spoke to "*****" again. She told me that *************** would call me "in 5 minutes." He did not. If this isn't total unresponsiveness & a classic run-around, I don't know what is. *****************************
              Read More
              Read 14 More Complaints

              Customer Reviews

              39 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Stephen C

              03/06/2024

              Technician was prompt, knowledgeable and courteous. His explanation on the service was clear and to the point. Highly recommended.

              Conditioned Air Response

              03/07/2024

              Thank you, *******, for taking the time to leave your review.  We are happy to share your feedback with our technicians and the management team. 

              We greatly appreciate your business and thank you for choosing Conditioned Air!
              Read 38 More Customer Reviews

              Local BBB

              BBB of West Florida

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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