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Find a Location

Badcock Home Furnishing Center has 290 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBadcock Home Furnishing Center

    Furniture Stores
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.34/5stars

    Average of 93 Customer Reviews

    Customer Complaints

    337 complaints closed in last 3 years

    104 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Home furnishings, appliances and electronics.

    Business Details

    This is a multi-location business.

    Find a Location

    Badcock Home Furnishing Center has 290 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      200 NW Phosphate Blvd, Mulberry, FL 33860-2328
      BBB File Opened:
      5/11/1998
      Years in Business:
      120
      Business Started:
      1/1/1904
      Business Incorporated:
      3/10/1926
      Type of Entity:
      Corporation
      Alternate Business Name
      • Badcock Furniture
      • Badcock Home Furniture & More
      • W.S. Badcock Corp
      • Badcock & More
      • Babcock Home Furnishing
      Business Management
      • Hidai Chamorro Salas, Director of Client Services
      Contact Information

      Customer Contact

      • Maria Abajo, Customer Care Supervisor
      • Mishana Bien-Aime, Customer Care Supervisor
      • Hidai Chamorro Salas, Director of Client Services
      Additional Contact Information

      Fax Numbers

      • (863) 425-7617
        Primary Fax
      • (352) 569-9218
        Other Fax

      Phone Numbers

      Customer Complaints

      337 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/27/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I went into store to purchase a entertainment center. I was approved to spend 1000. In store..After finding out my bank account would be charged ***** for processing fee I told them to cancel sell were I'd just made a car payment and didn't have the money in my account to cover it and would cause an overdrawn fee..The lady told me it was canceled and I did not continue to sign contract and told her I'd be back when I got paid.. I looked at my bank account the next day and seen they took the ***** out anyways against my consent also causing my account to be overdrawn causing extra fees..I call the store and finance place through Babcock and they both told me they could not help me..Babcock would not even answer my calls after that..
      Read More

      Customer Reviews

      93 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      JULIE W

      5 stars

      03/04/2024

      I purchased a sectional on 2/24/24. I believe his name was ****** ? and he was very helpful with me buying the couch and explaining the warranty and the deliver time. A week later on 3/02/24 they delivered my couch early in the day. The 2 delivery men *** and ******* did an excellent job! They were so nice and professional and were very careful bringing my couch in and putting it together and explaining to me how certain parts of the couch worked. They gave me a suggestion on how the couch should be arranged in my living room and it worked perfectly. They were also very fast at getting things completed. I am very pleased.

      Local BBB

      BBB Serving Central Florida

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