Business ProfileforRegus Business Centre Miramar

In the month of January 2023, I had an issue with my bank processing my rent payment of $833. 65 to Regus Miramar. I reached out to the receptionist, ********, on 1/16/23, to inform her of the issue. I asked her if she could send me another invoice so I can re-submit the payment to avoid missing the payment. She said she could not, and that she would have to wait for the payment to be returned to Regus from the bank in order to send out another invoice. I said OK, I will wait... She said in the meantime, I have a late fee of $43 on my account that I need to pay, and that I did immediately. So, weeks have past and I did not hear from Regus, until the closing of the month. And, this is when I started to get threatening emails that I need to make a payment to avoid eviction. I, therefore, contacted the manager, ***** *******************************, on 2/1/23, to inform her that I will make the payment that afternoon. She said that it is fine, and that she will send me a second invoice to do so, but the payment has to be made by check. I said, OK. So, that afternoon, I resubmitted the payment by check as promised. The processing time takes 1-3 days, as ***** is well aware.... But, *****, contacted me the next day to say I violated our arrangement! She failed to see I paid my invoice on February 1 as promised! She therefore cut off my internet and phone services. I work both in office and remotely, providing psychotherapy services to a very sensitive population. I was unable to work, receive calls or use the internet. In addition, my income and productivity were negatively affected for 7 days. There was no cause for the manager to disconnect my services. She simply neglected to see that my account was paid as arranged on 2/1/23. Then, upon her reconnecting the services, she rudely interrupts my lunch by having me to find the outlet codes on the wall to restore the services. Then she arrives at my office unannounced to move furniture around to confirm the codes.