Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Travel Agency

Exoticca Travel US, Inc.

Headquarters

Reviews

Customer Review Ratings

3.68/5 stars

Average of 342 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromMarie R

    Date: 08/06/2025

    5 stars
    I booked my first trip with Exoticca. It was quick and painless. Danny was very helpful and answered all my questions. I am looking forward to my trip and depending on the experience, may book more of them 
  • Review fromSheila C

    Date: 08/06/2025

    4 stars
    Michael helped me book a trip to Costa Rica. This was my first time using Exoticca. I hope the trip itself is as easy and good as the booking process was. 
  • Review fromCorinne A

    Date: 08/04/2025

    5 stars
    We've been on 4 trips with them. Top notice company!!
  • Review fromAnja B

    Date: 08/03/2025

    5 stars
    Great excursions. Great customer service. Going on our 3rd trip with Exoticca next month and another one to come next September. We've had nothing but positive experience with them. It's definitely the way to travel. When we've had issues, we just contact them through WhatsApp and they are very quick to respond. It really is worry free travelling. I wouldn't do it any other way,
  • Review fromMALINI R

    Date: 08/03/2025

    5 stars
    First time booking with them, it was easy to book and every step was explained well. I am impressed. I have used many other travel companies, now I have found a gem.
  • Review fromGinny C

    Date: 07/31/2025

    5 stars
    ***** has been great and wonderful to help me to book a China's Icons and the Avatar Mountains 12 days trip. I have been a return traveler many times. Exoticca offers excellent trip options.
  • Review fromRay B

    Date: 07/31/2025

    5 stars
    I booked a trip to Peru. Lauren was extremely helpful, professional and friendly. Thank you. ***
  • Review fromJaydee H

    Date: 07/30/2025

    4 stars
    The elite zip line experience was great although it was only 10 platforms instead of 15 as indicated. Otherwise I recommend it and the staff were great!

    Exoticca Travel US, Inc.

    Date: 08/01/2025

    Hello,

    We appreciate them taking the time to share their rating  and feedback with us.

    Regards,

  • Review fromAntonio V

    Date: 07/29/2025

    5 stars
    ******* has an excelent customer service. 1st time trying this **** booking was really easy and I received all that info that I requested. I will post again after my trip!

    Exoticca Travel US, Inc.

    Date: 07/31/2025

    Hello,

    We would like to thank the customers for taking the time to leave us feedback.

    Regards,

     

  • Review fromLechi N

    Date: 07/28/2025

    5 stars
    Great experience with Exoticca! Traveling with Exoticca for 4 times, and planning for more trips! Good discounts, great customer service, great agents with good knowledge!

    Exoticca Travel US, Inc.

    Date: 07/31/2025

    Hello,

    We would like to thank the customers for their review. We're glad that they enjoyed theirr extraordinary Exoticca travel experience!

    Regards,

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.