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Business Profile

Online Retailer

Blue Trade LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/04/2024

    Type:Billing Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I trusted someone to help me make trades on my account with crypto. She told me to use blue trade and that I would be in total control of my account. I deposited ******* dollars into blue trade. She said that she would get 10 percent of the earnings she made on the account. Now ********************** and her said that we have to pay the 10 percent to her before we can take any money out of the account even the original *******. It should just be taken out of the profit made but they are saying it is not now. I believe it was a fake person and this is fake. I just want my money back. I have the full conversation between me and this girl but it's lengthy.

    Business Response

    Date: 06/04/2024

    I have no idea what this person is talking about. My company is BLUE TRADE LLC and we are dedicated to online retailing. Amazon, ***** etc. We have nothing to do with investments of any kind, nor do we ask anyone for deposits. If this farce continues, we are going to send everything to the police and let them take care of this matter. 

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