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Find a Location

Miami Herald Media Company has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMiami Herald Media Company

    Newspaper

    At-a-glance

    Customer Reviews

    1.54/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    80 complaints closed in last 3 years

    14 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3511 NW 91st Avenue, Miami, FL 33172
    BBB File Opened:
    5/1/1972
    Years in Business:
    35
    Business Started:
    8/24/1988
    Business Incorporated:
    8/15/2006
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 6452908 for this business, issued by Miami-Dade Tax Collector

    These agencies may include:

    Miami-Dade Tax Collector

    140 W Flagler Street, 1st Flr

    Miami FL 33130

    (305) 375-5452

    https://www.miamidade.gov

    BBB records show a license number of 1931121 for this business, issued by Miami-Dade Tax Collector

    These agencies may include:

    Miami-Dade Tax Collector

    140 W Flagler Street, 1st Flr

    Miami FL 33130

    (305) 375-5452

    https://www.miamidade.gov

    BBB records show a license number of 709437 for this business, issued by Miami-Dade Tax Collector

    These agencies may include:

    Miami-Dade Tax Collector

    140 W Flagler Street, 1st Flr

    Miami FL 33130

    (305) 375-5452

    https://www.miamidade.gov

    BBB records show a license number of 3044807 for this business, issued by Miami-Dade Tax Collector

    These agencies may include:

    Miami-Dade Tax Collector

    140 W Flagler Street, 1st Flr

    Miami FL 33130

    (305) 375-5452

    https://www.miamidade.gov

    BBB records show a license number of 4267837 for this business, issued by Miami-Dade Tax Collector

    These agencies may include:

    Miami-Dade Tax Collector

    140 W Flagler Street, 1st Flr

    Miami FL 33130

    (305) 375-5452

    https://www.miamidade.gov

    BBB records show a license number of 5279013 for this business, issued by Miami-Dade Tax Collector

    These agencies may include:

    Miami-Dade Tax Collector

    140 W Flagler Street, 1st Flr

    Miami FL 33130

    (305) 375-5452

    https://www.miamidade.gov

    BBB records show a license number of 5451984 for this business, issued by Miami-Dade Tax Collector

    These agencies may include:

    Miami-Dade Tax Collector

    140 W Flagler Street, 1st Flr

    Miami FL 33130

    (305) 375-5452

    https://www.miamidade.gov

    BBB records show a license number of 1202571 for this business, issued by Miami-Dade Tax Collector

    These agencies may include:

    Miami-Dade Tax Collector

    140 W Flagler Street, 1st Flr

    Miami FL 33130

    (305) 375-5452

    https://www.miamidade.gov

    BBB records show a license number of 1202605 for this business, issued by Miami-Dade Tax Collector

    These agencies may include:

    Miami-Dade Tax Collector

    140 W Flagler Street, 1st Flr

    Miami FL 33130

    (305) 375-5452

    https://www.miamidade.gov

    Type of Entity:
    Corporation
    Alternate Business Name
    • Miami Herald, the
    • The Miami Herald
    Additional Contact Information

    Fax Numbers

    • (305) 995-8078
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    80 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/18/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Miami Herald *********************************** is not responding to any emails since the 4th of March to my billing inquiry to explain or confirm further details as to why I was charged $215.99 on 02/29/2024. I never received any notification about the major price change for an annual digital newspaper subscription.My annual subscription term are always due in the month of December and have always been under $100.00. For whatever reason with the same credit card on file, they never charged me this past December and they took it upon themselves to charge me $215.99 this past February without my notice. I decided to cancel my subscription thinking it would help to get the billing adjusted. However, Miami Herald *********************************** are not responding to any of my emails. It appears to me that they are avoiding me without giving me any explanation as to why my subscription went up more than 115% and why they charged me in February and not in December.
    Read More

    Customer Reviews

    13 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Eduardo G

    1 star

    09/28/2023

    Online subscription was cancelled immediately but the Miami Herald did not cancel it immediately and refused to refund my $15.99. I am an elderly person living on a fixed income. The Miami Herald are scammers taking your money!

    Miami Herald Media Company Response

    09/29/2023

    Thank you for your message to The Miami Herald. Our records show your account started on 7/16/23 for digital only. When the account was started, it was started on a monthly automatic payment cycle. We are sorry to hear you wanted to cancel your subscription. Your account is currently set to stop on the expiration date, which shows 10/14/23. The account did not show a previous request to cancel the service. However, we will honor your request for the last payment of $15.99 to be refunded. You will receive a call confirming the refund has been approved.

    Please feel free to contact us at ************ or ****************************************** if you have any further questions or concerns.

    Thank you

    Local BBB

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