Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Debt Relief Services

Consumer First Financial

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Debt Relief Services.

Reviews

This profile includes reviews for Consumer First Financial's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Consumer First Financial has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4/5 stars

    Average of 14 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromRaymond W

      Date: 05/05/2023

      5 stars
      wish i would have used this firm earlier, worked with me when i needed help. very polite and knowledgeable will recommend to anyone that needs help with credit
    • Review fromCarolina C

      Date: 04/20/2023

      1 star
      Took 1 year of mortgage payment. Now I owe my mortgage and my credit is trash thanks to them. They said my mortgage was going down and it did not. They just caused a terrible situation for me. By lying
    • Review fromRachel S.

      Date: 12/30/2022

      2 stars
      Get what you pay for I guess, I am still getting sued by the creditors. Not enough contact being done by the company I never know when something is settled. I never got the letters that an account of mine was settled like they promised.I've been with them about year, and only have 2 accounts settled. I pay 326 monthly it doesn't save me as much as I thought it would. It's OK if you can afford it and don't mind not.being contacted every step of the way they DO not update you monthly whatsoever I have to repeatedly call them for updates
    • Review fromAndrew K

      Date: 11/27/2022

      2 stars

      Andrew K

      Date: 11/27/2022

      Consumer first finance was ok. They were good at the first few years using them. Then as things were payed. There very high costly to use. I had to call them and ask about my pay down on debt. Also when I wanted to stop using them they over draft my account 3 times trying to still get money. I told them I DIDN'T want to use them anymore any the went on and on asking questions why!! Please be careful and read fine print. Thanks

      Consumer First Financial

      Date: 11/28/2022

      ******, we are sorry to hear that you were not satisfied. We did the best we could do, unfortunately it appears that our ability to settle your accounts in a timely madder was impeded due to your inconsistent payment history. When you requested to cancel it was explained that you still owed a settlement fee for a previous settlement, and you had advised us that you were mailing in a money order and when that was not received the payments continued to process. If you have further questions or concerns please feel free to reach out to me. 
    • Review fromMichael K

      Date: 11/14/2022

      5 stars
      Consumer First Financial did a excellent job and saved me from having to file bankruptcy. My payments were fair and allowed me to afford the necessities I needed from month to month. I don't know what I would have done without them. I highly recommend their services and would again use them myself.
    • Review fromEmerson R

      Date: 11/11/2022

      5 stars
      I'm very satisfied with Consumer First Financial. I owed close to $20,000 in debts.They took care of all my debts with my credit card, personal loans, debt consolidation. And most of all Consumer First Financial settled all my debt 9 months earlier. I'm so pleased with their services.
    • Review fromBrenda S

      Date: 11/09/2022

      5 stars

      Brenda S

      Date: 11/09/2022

      Consumer 1st did a wonderful job They got rid of $11000 plus in debt

      Consumer First Financial

      Date: 11/10/2022

      ****** it was our pleasure assisting you in becoming debt free!
    • Review fromCynthia A

      Date: 11/08/2022

      1 star
      Read the complete contract including the" small print". This company said that my credit would go up within 1 year, it didn't.
    • Review fromRachel S.

      Date: 10/19/2022

      5 stars
      First I want to thank Consumer First Financial for all they have done for me. If you only knew my story. I want to Thank ************************* for guiding me through some of the things I didnt understand. I was really knee deep in debt and CFF let me see the end of the tunnel. I would definitely recommend them if your in need of Financial help.
    • Review fromHeidi M.

      Date: 10/14/2022

      5 stars
      Really gave me piece of mind after losing job and 2 major surgeries. Always ready and available to answer and help any questions.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.